- We are seeking Help desk Team Leader professionals at the APS5 level. The ideal candidate must have previous call centre experience and should be equipped with robust written and verbal communication.APS5 Help desk Team Leader position description:Support staff within the team to assist services in a timely manner.Reporting obligations or payment and policy queries.Interpreting and applying legislation obligations.Analysis and interpretation of data to ideWe are seeking Help desk Team Leader professionals at the APS5 level. The ideal candidate must have previous call centre experience and should be equipped with robust written and verbal communication.APS5 Help desk Team Leader position description:Support staff within the team to assist services in a timely manner.Reporting obligations or payment and policy queries.Interpreting and applying legislation obligations.Analysis and interpretation of data to ide
- Randstad are currently seeking professionals to join one of Australia’s fastest growing finance lenders within their Contact Centre team team as a Hardship Specialist.The core function of this role is to provide excellent customer service and assist vulnerable customers with warmth and empathy. You will be working in a flexible and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to: Assessing cRandstad are currently seeking professionals to join one of Australia’s fastest growing finance lenders within their Contact Centre team team as a Hardship Specialist.The core function of this role is to provide excellent customer service and assist vulnerable customers with warmth and empathy. You will be working in a flexible and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to: Assessing c
- Entry Level Insurance RetentionLocated in Parramatta CBD - close to public transport, shopping and cafesFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!3-4 months of training provided in modern state of the art officeHours are Monday to Friday, between 8.45am - 6.00pmStart date: May 2024 About the company:Our client is Australia's largest not for profit private heEntry Level Insurance RetentionLocated in Parramatta CBD - close to public transport, shopping and cafesFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!3-4 months of training provided in modern state of the art officeHours are Monday to Friday, between 8.45am - 6.00pmStart date: May 2024 About the company:Our client is Australia's largest not for profit private he
- We are seeking Help desk professionals at the APS3 and APS4 level. The ideal candidate must have previous call centre experience and should be equipped with robust written and verbal communication.APS3 Help desk Operator position description:Answering incoming phone calls and emails.Assist services in a timely manner with reporting payment and policy queries.Using call logging software to log notes of issue and resolution while on phone calls and when replWe are seeking Help desk professionals at the APS3 and APS4 level. The ideal candidate must have previous call centre experience and should be equipped with robust written and verbal communication.APS3 Help desk Operator position description:Answering incoming phone calls and emails.Assist services in a timely manner with reporting payment and policy queries.Using call logging software to log notes of issue and resolution while on phone calls and when repl
- From humble beginning almost 50 years ago, our client has dedicated their work to create each and every one of its products with only the finest precious metal and stringent quality control techniques to ensure consistency in their products. They provide the Australian jewellery industry with world class precious metal products and services.Due to growth, you will be an addition and valued member of their amazing customer service team. The role is to ensurFrom humble beginning almost 50 years ago, our client has dedicated their work to create each and every one of its products with only the finest precious metal and stringent quality control techniques to ensure consistency in their products. They provide the Australian jewellery industry with world class precious metal products and services.Due to growth, you will be an addition and valued member of their amazing customer service team. The role is to ensur
- Randstad is collaborating with a leading government services provider in search of skilled professionals in customer service and call center roles for part-time positions on a 6-month contract basis, with potential extensions. These positions are based in the Melbourne CBD.About the Role:The position involves addressing customer inquiries promptly and efficiently over the phone within the Contact Centre, adhering to policies and guidelines and meeting custRandstad is collaborating with a leading government services provider in search of skilled professionals in customer service and call center roles for part-time positions on a 6-month contract basis, with potential extensions. These positions are based in the Melbourne CBD.About the Role:The position involves addressing customer inquiries promptly and efficiently over the phone within the Contact Centre, adhering to policies and guidelines and meeting cust
- Remediation Customer Service Officer Start an exciting career within a big 4 bank!Make a genuine difference through the work you doBe rewarded and recognised for the value you bringRecognised as a top #3 employer on the 2023 Linked In Top Companies list to grow your career.Competitive salary and great opportunities that are focused on YOU!Your new companyJoin one of Australia's big 4 banks with 33,000 colleagues on their journey to help their customers achRemediation Customer Service Officer Start an exciting career within a big 4 bank!Make a genuine difference through the work you doBe rewarded and recognised for the value you bringRecognised as a top #3 employer on the 2023 Linked In Top Companies list to grow your career.Competitive salary and great opportunities that are focused on YOU!Your new companyJoin one of Australia's big 4 banks with 33,000 colleagues on their journey to help their customers ach
- Your New Company:Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due to an exciting period of rapid growth, our client is looking for 4 x Customer Service Representatives with hands-on technical experience to join their high-performing Customer Service team based in Smithfield. Your New Role:Reporting to a suppYour New Company:Our client is a market leader in the production and distribution of industrial and electronic solutions and are renowned by top clients for their high quality products and fast turnaround times. Due to an exciting period of rapid growth, our client is looking for 4 x Customer Service Representatives with hands-on technical experience to join their high-performing Customer Service team based in Smithfield. Your New Role:Reporting to a supp
- Customer Service Specialist - ParramattaOpen to Full time CandidatesMust be an Australian Citizen or Permanent Residency Start ASAPYour new companyJoin this established organisation based in Parramatta who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers' debts, including credit cards, personal loans and car finance and have made it their mission to providCustomer Service Specialist - ParramattaOpen to Full time CandidatesMust be an Australian Citizen or Permanent Residency Start ASAPYour new companyJoin this established organisation based in Parramatta who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers' debts, including credit cards, personal loans and car finance and have made it their mission to provid
- Our ClientOur client is a leader in waste management with a passion for delivering environmental solutions to create a better future for our planet. Due to internal promotion, an exclusive opportunity to join their administration team and help manage one of their larger accounts has become available. Your New RoleReporting to the Collections Supervisor, who is known in the business for their friendly and nurturing management style, you will be responsibleOur ClientOur client is a leader in waste management with a passion for delivering environmental solutions to create a better future for our planet. Due to internal promotion, an exclusive opportunity to join their administration team and help manage one of their larger accounts has become available. Your New RoleReporting to the Collections Supervisor, who is known in the business for their friendly and nurturing management style, you will be responsible
- Join one of Australia's leading insurers6 Month Temporary contract with the possibility of a permanent positionFull time hours$37.78 per hour + SuperGreat workplace culture and excellent development opportunitiesOur Client: With a mission to become Australia's best insurer, our client provides smarter products and solutions to protect their customers when they need it most - offering a wide range of products and services & a culture of ‘high performance wJoin one of Australia's leading insurers6 Month Temporary contract with the possibility of a permanent positionFull time hours$37.78 per hour + SuperGreat workplace culture and excellent development opportunitiesOur Client: With a mission to become Australia's best insurer, our client provides smarter products and solutions to protect their customers when they need it most - offering a wide range of products and services & a culture of ‘high performance w
- Start an exciting career within the finance industry where your work is recognised and rewarded! Opportunity for hybrid work model 2 days from home once you are fully trained. Make a genuine difference through the work you doBe rewarded and recognised for the value you bringCareer progression opportunitiesSome of your responsibilities will include:Building and maintaining strong relationships with customersSuccessfully providing quality resolution of dispuStart an exciting career within the finance industry where your work is recognised and rewarded! Opportunity for hybrid work model 2 days from home once you are fully trained. Make a genuine difference through the work you doBe rewarded and recognised for the value you bringCareer progression opportunitiesSome of your responsibilities will include:Building and maintaining strong relationships with customersSuccessfully providing quality resolution of dispu
- Customer Service SpecialistAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you! We are currently looking for people who have a genuine passion for customer service and love going the extra mile to enhance our customer's experience! Your new roleAs a customer service specialist you will play a crucial role delivering high quality customer service and playCustomer Service SpecialistAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you! We are currently looking for people who have a genuine passion for customer service and love going the extra mile to enhance our customer's experience! Your new roleAs a customer service specialist you will play a crucial role delivering high quality customer service and play
- Customer Service Specialist - HurstvilleOpen to Full time CandidatesMust be an Australian Citizen or Permanent Residency Start ASAPYour new companyJoin this established organisation based in Hurstville who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers' debts, including credit cards, personal loans and car finance and have made it their mission to providCustomer Service Specialist - HurstvilleOpen to Full time CandidatesMust be an Australian Citizen or Permanent Residency Start ASAPYour new companyJoin this established organisation based in Hurstville who are committed to providing the best service and assistance to new and existing customers. This financial institution specialise in servicing customers' debts, including credit cards, personal loans and car finance and have made it their mission to provid
- State Government opportunityExciting opurtunity to work within a busy call centre$36.00 + per hour plus superDo you have customer service experience? This experience could be face to face, or from within a call center environment. What is most important is providing a high level of customer service and enjoying working in lively, fast-paced environments. These roles will be based in the Adelaide CBD for a period of 6 months with the view of extension pastState Government opportunityExciting opurtunity to work within a busy call centre$36.00 + per hour plus superDo you have customer service experience? This experience could be face to face, or from within a call center environment. What is most important is providing a high level of customer service and enjoying working in lively, fast-paced environments. These roles will be based in the Adelaide CBD for a period of 6 months with the view of extension past
- About the Job & Company: Randstad is seeking a dedicated individual to join our clients team as Customer Hardship Specialists in Perth, WA. Our client is one of the big four banks in Australia and they are looking for new enthusiastic employees to join their team. The role involves assisting customers facing financial hardship, finding tailored solutions, and maintaining customer service standards. It may also include working with arrears and potential leaAbout the Job & Company: Randstad is seeking a dedicated individual to join our clients team as Customer Hardship Specialists in Perth, WA. Our client is one of the big four banks in Australia and they are looking for new enthusiastic employees to join their team. The role involves assisting customers facing financial hardship, finding tailored solutions, and maintaining customer service standards. It may also include working with arrears and potential lea
- Randstad is currently recruiting Experienced Customer Service Officers for a CBD based and well known Government Department.These roles are available immediately for successful applicants. 3 month contract with a high view for extension. Days of work will be Monday-Friday, full time hours between 8am and 6pm. Hourly Rate $36-38. The successful applicants will already hold a current WWCC and NPC. If you have a Customer Service/Contact Centre background, havRandstad is currently recruiting Experienced Customer Service Officers for a CBD based and well known Government Department.These roles are available immediately for successful applicants. 3 month contract with a high view for extension. Days of work will be Monday-Friday, full time hours between 8am and 6pm. Hourly Rate $36-38. The successful applicants will already hold a current WWCC and NPC. If you have a Customer Service/Contact Centre background, hav
- Our partnered client is seeking numerous call-centre operators to join their government business enterprise that provides postal services in Australia.What are we looking for?A passion for delivering excellent customer servicePrevious experience in a customer centric environment (can be hospitality, retail, contact centres, sales, tourism etc)A positive mind-set Demonstrated resilienceYour role as a Customer Service OfficerProvide timely service to internaOur partnered client is seeking numerous call-centre operators to join their government business enterprise that provides postal services in Australia.What are we looking for?A passion for delivering excellent customer servicePrevious experience in a customer centric environment (can be hospitality, retail, contact centres, sales, tourism etc)A positive mind-set Demonstrated resilienceYour role as a Customer Service OfficerProvide timely service to interna
- 🌈 Position: Customer Service Representative 📆 Contract: End of June at this stage, potential to extend🏢 Organisation: Not-for-profitAs one of the largest not-for-profit organisations in Australia, our client offers over 550 services across NSW and the ACT in the areas of aged care, retirement and independent living, early learning, disability, chaplaincy and community services.Hours of work are full time, Monday to Friday, 9.00am - 5.00pm. 📞 Your resp🌈 Position: Customer Service Representative 📆 Contract: End of June at this stage, potential to extend🏢 Organisation: Not-for-profitAs one of the largest not-for-profit organisations in Australia, our client offers over 550 services across NSW and the ACT in the areas of aged care, retirement and independent living, early learning, disability, chaplaincy and community services.Hours of work are full time, Monday to Friday, 9.00am - 5.00pm. 📞 Your resp
- Join one of Australia's leading banking providers and accelerate your career growth in this specialty short-term role. This position is a full time 3 month fixed-term contract. As a result of updated reporting requirements and internal changes within the organisation, a need has arisen for competent and experienced professionals to take charge as the point of contact for any customer contact or queries regarding these changes. Due to the nature of the posiJoin one of Australia's leading banking providers and accelerate your career growth in this specialty short-term role. This position is a full time 3 month fixed-term contract. As a result of updated reporting requirements and internal changes within the organisation, a need has arisen for competent and experienced professionals to take charge as the point of contact for any customer contact or queries regarding these changes. Due to the nature of the posi
- Our client based in Hoppers Crossing are looking for a part time Receptionist/Customer Service Officer to join the team! Onsite training provided for 1-2 weeks.Once training is complete you will move to working from home Monday to Friday 9am to 1pmIn this role, you will be responsible for:First point of contact for all incoming calls and enquiriesEnsure the highest level of accuracy with customer requests and bookings.Communicate clearly and concisely to eOur client based in Hoppers Crossing are looking for a part time Receptionist/Customer Service Officer to join the team! Onsite training provided for 1-2 weeks.Once training is complete you will move to working from home Monday to Friday 9am to 1pmIn this role, you will be responsible for:First point of contact for all incoming calls and enquiriesEnsure the highest level of accuracy with customer requests and bookings.Communicate clearly and concisely to e
- Your New CompanyOur client is a global industrial manufacturing company who pride themselves on their cutting edge products and customer solutions. Based in the outskirts of Bankstown, you will be joining a dynamic and inclusive organisation that will go above and beyond to welcome you to the team. Your New RoleReporting to the Customer Service Team Leader who is known within the business for supportive management style and extensive knowledge. Working inYour New CompanyOur client is a global industrial manufacturing company who pride themselves on their cutting edge products and customer solutions. Based in the outskirts of Bankstown, you will be joining a dynamic and inclusive organisation that will go above and beyond to welcome you to the team. Your New RoleReporting to the Customer Service Team Leader who is known within the business for supportive management style and extensive knowledge. Working in
- Personal BankerWe are currently hiring a Personal Banker for an award winning bank who operate nationally across Australia. The role is based in Ascot, Brisbane close to many forms of public transport! So if this sounds like the perfect opportunity for you to progress in the financial industry, apply now! Your new roleAs a Personal Banker (Level 3) you will work as part of a close knit team and report directly to the Branch Manager. In this role you will bPersonal BankerWe are currently hiring a Personal Banker for an award winning bank who operate nationally across Australia. The role is based in Ascot, Brisbane close to many forms of public transport! So if this sounds like the perfect opportunity for you to progress in the financial industry, apply now! Your new roleAs a Personal Banker (Level 3) you will work as part of a close knit team and report directly to the Branch Manager. In this role you will b
- About the CompanyThis is your exclusive opportunity to join a global FMCG company in Chatswood. You will join a cohesive team of high performing customer service professionals. This is a fantastic opportunity for an energetic individual to develop their career with a well established company.About the RoleAs the Customer Order Coordinator you will be responsible for providing exceptional customer service and support internally and externally. This varied rAbout the CompanyThis is your exclusive opportunity to join a global FMCG company in Chatswood. You will join a cohesive team of high performing customer service professionals. This is a fantastic opportunity for an energetic individual to develop their career with a well established company.About the RoleAs the Customer Order Coordinator you will be responsible for providing exceptional customer service and support internally and externally. This varied r
- Our client, a leading Resource Recovery & Recycling Company dedicated to sustainability and environmental conservation is seeking a Customer Service Representative to join their team. In this role, you will play a vital part in providing excellent service to their valued customers while promoting the company's mission of responsible waste management.Your main duties: Handle inbound calls efficiently in a call centre environment, assisting customers in resoOur client, a leading Resource Recovery & Recycling Company dedicated to sustainability and environmental conservation is seeking a Customer Service Representative to join their team. In this role, you will play a vital part in providing excellent service to their valued customers while promoting the company's mission of responsible waste management.Your main duties: Handle inbound calls efficiently in a call centre environment, assisting customers in reso
- Fantastic opportunity to apply your skills and experience with one of Australia's leading insurance providers. Assist clients and external stakeholders with regards to business, farm and personal insurance enquiries and utilise your technical expertise (full training provided) to provided a high quality customer experience.What's in it for you:Fantastic investment in your development - 6 months training to begin in the role.10% short term incentive (bonus)Fantastic opportunity to apply your skills and experience with one of Australia's leading insurance providers. Assist clients and external stakeholders with regards to business, farm and personal insurance enquiries and utilise your technical expertise (full training provided) to provided a high quality customer experience.What's in it for you:Fantastic investment in your development - 6 months training to begin in the role.10% short term incentive (bonus)
- Your new companyOur client is a new reverse mortgage lender that specialises in helping individuals over 55 unlock the equity they have built up in their home. They operate on the principles of celebration, optimism, trust, approachability, and spirit. Join this growing company that is getting busier by the minute! Your new roleInbound enquiries from potential customers, brokers or referrersBuild wonderful relationships with empathy and careConduct inboundYour new companyOur client is a new reverse mortgage lender that specialises in helping individuals over 55 unlock the equity they have built up in their home. They operate on the principles of celebration, optimism, trust, approachability, and spirit. Join this growing company that is getting busier by the minute! Your new roleInbound enquiries from potential customers, brokers or referrersBuild wonderful relationships with empathy and careConduct inbound
- Randstad is partnering with a well known reputable client that educates and provides a number of financial services to employers and members of the public. Our client is experiencing exciting growth and we have multiple Permanent, Full Time positions available!These roles are a perfect blend of account management, and relationship building. We are looking for motivated candidates who enjoy building genuine relationships with clientele and have a passion fRandstad is partnering with a well known reputable client that educates and provides a number of financial services to employers and members of the public. Our client is experiencing exciting growth and we have multiple Permanent, Full Time positions available!These roles are a perfect blend of account management, and relationship building. We are looking for motivated candidates who enjoy building genuine relationships with clientele and have a passion f
- Our Client:Our client is a reputable Construction company specialising in new builds, facilities management, restoration, and related construction services. Boasting a workforce of over 45 employees and a network of more than 100 subcontractors, this company is experiencing significant growth attributed to its substantial government contracts. They are now looking for an Office Administrator to join the team on a full time, permanent basis based out of theOur Client:Our client is a reputable Construction company specialising in new builds, facilities management, restoration, and related construction services. Boasting a workforce of over 45 employees and a network of more than 100 subcontractors, this company is experiencing significant growth attributed to its substantial government contracts. They are now looking for an Office Administrator to join the team on a full time, permanent basis based out of the
- Case Manager - Workers CompensationAre you passionate about making a positive impact on people's lives? Do you thrive in a dynamic work environment? If so, we have the perfect opportunity for you! My client is a reputable industry leader and is seeking a dedicated and experienced Case Manager to join the team in Charlestown.Your new Company My client is at the forefront of the insurance industry, committed to providing top-notch services and support to ourCase Manager - Workers CompensationAre you passionate about making a positive impact on people's lives? Do you thrive in a dynamic work environment? If so, we have the perfect opportunity for you! My client is a reputable industry leader and is seeking a dedicated and experienced Case Manager to join the team in Charlestown.Your new Company My client is at the forefront of the insurance industry, committed to providing top-notch services and support to our
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do I need to have a resume to apply to jobs?
Yes. To apply to jobs on randstad.com.au, you'll need to have a resume. We accept a variety of file formats including word documents and PDFs. You can also upload your resume from a third party site like Dropbox or Google Drive or you can apply with your existing Seek or LinkedIN account to speed up the process. If you need help creating your resume, we recommend reading our career advice blog for resume writing advice.
how do I apply to jobs I'm interested in?
The best way to apply for jobs on Randstad is to create an account. When signed in, simply click the apply now button on any job you're interested in. Some job postings may also have contact information for the recruiters involved, if you prefer to call directly.
I applied for a job and never heard back. What now?
Due to the large volume of applications Randstad receives, it is not always possible to inform candidates when they were not selected for an interview. Rest assured that if you were chosen to be interviewed, a Randstad consultant will be in touch with you shortly. If there is a particular type of role you are interested in, we recommend you book a consultation with a recruiter, so they can help you find jobs that interest you and match your skills and qualifications.
can I get an alert when a job I'm interested in is posted?
Absolutely! We highly recommend you sign up for job alerts to hear about jobs that interest you before anyone else does. You can customize what types of jobs are sent to you and how often you receive them.
can you help with my resume?
Absolutely. Though we can't write your resume for you, we can help you fine-tune it. First and foremost we recommend reading the numerous resources available to you on our career advice blog. There's lots of helpful advice on resume writing, for your job interview and useful tips for your career. If you feel you need more help, you can book an appointment with a Randstad consultant to discuss your resume and what types of jobs you're looking to find.
do you have any advice for job seekers?
Helping job seekers with their resumes, interview skills and other elements of their job hunt is a key part of what we do. We highly recommend you check out our career advice center for ongoing advice. You can also reach out to a Randstad consultant for one on one advice.