About the Role
Randstad is partnering with a leading commercial HVAC provider to find a Service Planner / Administrator for their team. In this role you will ensure the seamless coordination of service operations and administration. From managing agreements and invoicing to scheduling technicians and supporting compliance processes, your role will be central to keeping our team efficient and effective. Our client is looking for someone who is organised and detail-oriented a passion for multitasking and problem-solving.
Key Responsibilities
- Scheduling & Planning: Coordinate technician schedules, travel arrangements, and resource planning meetings.
- Customer & Portal Management: Update customer site details, manage vendor portals, and ensure compliance documentation is maintained.
- Administrative Support: Organise meetings, prepare reports, handle uniform orders, and onboard new team members.
- Invoicing & Reconciliations: Handle invoicing processes, credit notes, portal submissions, and reconciliations.
- Compliance & Safety: Collaborate with service managers to ensure all technician compliance items are up to date, including licenses and inspections.
- Contract & Agreement Management: Manage new and expiring contracts, maintenance renewals, and agreement reporting.
About You:
- Proven experience in service planning, administration, or a similar role, ideally within HVAC or a related industry.
- Exceptional organisational skills with the ability to multitask and prioritise effectively.
- Strong communication skills to liaise with technicians, service managers, and clients.
- High proficiency in CRM systems.
- Attention to detail, especially in managing reports, invoices, and compliance processes.
- Proactive attitude and problem-solving mindset.
Benefits:
- A supportive and collaborative team environment.
- Experience of working with a market leader in the HVAC industry.
- Career Growth and Professional Development Opportunities
- Convenient office location with on-site parking.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
...
