- Customer Relationships Maintain and build relationships with existing key accounts Communicate and manage customer expectations regarding workshop bookings andscheduling Communicate changes to client schedules between all parties Manage customer enquiries providing accurate and punctual advice Develop initiatives ensuring that customer expectations are met or exceeded. Attend to customer payment, complaint and warranty issues in a timely and positiveCustomer Relationships Maintain and build relationships with existing key accounts Communicate and manage customer expectations regarding workshop bookings andscheduling Communicate changes to client schedules between all parties Manage customer enquiries providing accurate and punctual advice Develop initiatives ensuring that customer expectations are met or exceeded. Attend to customer payment, complaint and warranty issues in a timely and positive
