Our Client
Our client is a highly regarded construction company that sets the gold standard for customer service. With more than 21 years experience in delivering premium projects and being the best in their field, this business is rapidly growing and is seeking a Maintenance Coordinator to join their high performing team.
Your New Role
As the Maintenance Coordinator, your role will focus on coordinating components servicing across the social housing sector, ensuring their timely completion. You will be reporting into the Contract Manager who is renowned in the business for their supportive and empathetic management style. Note: these are permanent full-time positions.
Your duties will include:
- Answer customer phone calls and discuss possible solutions.
- Enter customer and job details into the internal database.
- Schedule the relevant contractors to the job, in a timely manner.
- Provide frequent updates to the customer and contractors.
- Once the job is completed, process any outstanding invoices.
- Creating reports for client on Excel
Benefits to You
- Work from home 2-3 days per week.
- Flexible start and finish times.
- Attractive bonus based on performance - earn up to an extra $10k per year.
- Solid training and career development opportunities.
- Work with a friendly, supportive and high performing team.
- Join a financially healthy and successful construction business.
- Parking on site in Hillsdale.
About You
- Previous Customer Service, Call Centre, Contact Centre, Administration, Scheduling, Maintenance, Warranty Coordination
- High attention to detail and a proactive attitude.
- Passion for helping people and providing high quality customer service.
- Intermediate - Advanced excel skills
Next Steps
If this Maintenance Coordinator role sounds like the one for you, please click APPLY NOW. Otherwise, for a confidential discussion please email Naomi at naomi.cropper@randstad.com.au.
Due to the nature of the role, only applicants with permanent working rights will be considered.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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