customer service administrator.

4-Month Contract | Potential for Extension | Office-Based with Hybrid Flexibility

We are currently seeking a dedicated and detail-oriented Customer Support Officer / Administrator for a temporary opportunity based in Coffs Harbour. This is a 4-month contract with the possibility of extension. The role will be office-based initially, with hybrid working arrangements available following successful completion of training.

Key Responsibilities:

• Accurately enter data into the customer records management system and maintain records in line with policies

• Process, assess and lodge domestic applications

• Maintain up-to-date knowledge of relevant legislation, internal procedures, and qualification instructions

• Provide clear and professional support and information to stakeholders

• Contribute to continuous improvement initiatives and change management activities

• Support other regional teams as required and participate actively in team meetings

• Uphold the organisation's Code of Conduct and Values

Key Skills & Experience:

• Proficient in Microsoft Office applications

• Proven ability to deliver accurate, high-quality work within deadlines

• Experience with electronic records management systems

• Strong administration background with excellent communication and numeracy skills

• Ability to communicate clearly with a diverse audience

This is a great opportunity to be part of a supportive and impactful team contributing to essential services.

For more information, please contact Elyse Connor on 0484 226 292.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.