Randstad is currently open to applications for Administrative, Customer Service and Case Management Professionals to join this not for profit within their Aged Care Services team for 2025. Working with a passionate team, this 3-6 month contract is a great opportunity to get involved and develop your experience within a reputable and fantastic organisation. In this role you will coordinate and support a high standard of client care and service within a well established NFP. Bringing a positive, approachable and empathetic demeanour, you will play a pivotal role within the organisation as a customer service and administration professional.
... Customer Service Coordinator
- Customer service, case management and administration
- Scheduling with and for internal and external stakeholders
- Collaborate with clients and third parties, via phone and email
- Electronic data management and filing
- Provide high attention to detail in reporting and distribution of records, in adherence to all relevant acts and regulations
- Phone and email correspondence with clients, internally and with third parties
The successful candidate will
- Demonstrate high competency in administration with an interest in elderly services
- Have previous experience working in administration, customer service or other relevant field
- Be driven by a positive, welcoming and empathetic attitude
- Strive for excellence in service delivery
- Passion for community and understanding of CHSP/HCP
- Hold a WWVP or be willing to attain and be able to pass a criminal history check
What’s in it for you?
- A great team culture alongside passionate and dedicated people
- Excellent remuneration and company benefits
- A beautiful office to work out of, just 10 minutes south from the CBD, with training provided
- A connection with community where you will create tangible impact to members and clients, across the ACT
This is an exciting opportunity to get involved with a well established ACT Not For Profit organisation. If this sounds like the next step in your career, apply now for an early 2025 shortlisting. Have questions? Contact us for a confidential discussion on (02) 6132 3828 or at commercialact@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.