REGVIC2410 -
Job Opportunity: Claims Administrative Assistant
Hourly Rate: $39 per hour
Contract Dates: 28th October 2024 – 11th April 2025
Location: Geelong (hybrid model, 3 days in-office required
Positions Available: Multiple - Full-time and part-time
...About the Role
Provide accurate and efficient administrative support to Claims teams, ensuring timely service delivery. This role requires proactive judgment and flexibility in managing claims-related tasks to reduce the administrative workload on the team.
Key Responsibilities
- Manage the team’s claims administration work efficiently and proactively
- Use judgment to identify and escalate risks that may affect task completion
- Perform various administrative tasks, prioritizing based on urgency and client needs
- Use claims management systems to source and store information accurately
- Support team members by sharing knowledge and identifying improvements, risks, or opportunities
- Foster internal relationships to enhance claims management processes
- Deliver high-quality outputs and complete tasks as directed by the Team Manager
- Contribute to the continuous improvement of the Claims Support function
Qualifications & Experience
- Previous administrative experience in a fast-paced environment
- Strong ability to prioritize work, meet deadlines, and manage service expectations
- Capacity to work autonomously and as part of a team
- Excellent communication skills with stakeholders
- Proficient in IT systems and intermediate knowledge of Microsoft Office programs (Word, Excel, PowerPoint)
- Experience working in the medical or legal admin field is desirable.
Apply today to join a dynamic team and contribute to efficient claims management!