Randstad is currently recruiting for multiple Case Managers to work within a busy Federal Government Agency. This will require a high level of stakeholder engagement, good communication, and organisational skills.
... - $36 - $43 per hour + Superannuation
- Full Time Hours, Monday - Friday
- Long-term contract, CBD location
About the role
The Case Managers will be required to have substantial levels of internal and external stakeholder engagement, providing end to end case management and administrative support to the branch.
Responsibilities may include, but are not limited to:
- Proven experience in end to end case management
- Providing customer service to multiple internal and external stakeholders
- Responding to enquiries via phone and email
- Diary and email management
- Ability to research and investigate
- Maintain a high level of confidentiality and professionalism across all duties and responsibilities
We are looking for an individual that:
- Proven experience and knowledge of NDIS Plans
- Experience in Support Co-ordination or LAC is highly regarded
- Strong customer service and communication skills
- Experience working independently and in a team environment
- Experience in working with high volumes of work, good organisational and time management skills
- High level skills in verbal and written communication and able to deal with external and internal stakeholders at all levels
Please note: For Federal Government opportunities, all potential candidates must be Australian Citizens.
Successful candidates will need to have checks and clearances conducted.
What’s in it for you?
Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.
- We offer three pay runs per week ensuring you are always paid within the week.
- Access to My Randstad portal for easy payslip access
- Exclusive access to roles before we go to market
- Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
- Access to our employee assistance program services, including counseling services.
- Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.
How to apply:
Click APPLY or contact Dalena Tran on dalena.tran@randstad.com.au for a confidential discussion.
Please note: due to high volumes of applicants only those shortlisted will be contacted
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.