administration.

Are you ready to be part of an industry-leading organisation that thrives on innovation and excellence? Located in Macquarie Park, this is an exciting opportunity to grow your career while enjoying the convenience of a prime location near shopping malls, Metro stations, gyms, and cafes.

The Company:

This company proudly supports over 1,600 independently owned stores across Australia and New Zealand. We are seeking a Retailer and Shopper Support Admin Assistant to support the national roll-out of the Shop Online program.

Your Role:

As a key team member, you will ensure the smooth implementation and ongoing management of our Rewards and Shop Online programs. You will engage with retailers, shoppers, and internal stakeholders to create a seamless experience.

Key Responsibilities:

• Complete administrative and data entry tasks accurately and efficiently.
• Manage member support and retailer support email in boxes, ensuring timely responses.
• Keep the Privacy Policy updated for retailer distribution.
• Coordinate the dispatch of Point-of-Sale materials.
• Assist with retailer on boarding processes.
• Maintain and update retailer databases.
• Allocate and manage card numbers securely.
• Process rebates and charge-backs.
• File contracts and manage CRM updates.
• Provide administrative support and invoice processing.

About You:

• Strong administrative skills and attention to detail.
• Experience in Administration, Data Entry, Customer Service, or Digital/Ecommerce.
• Familiarity with CRM or ERP systems (SAP, Salesforce, JD Edwards, etc.) is a plus.
• Excellent written and verbal communication skills.
• A proactive, organised, and customer-focused approach.
• Tech-savvy and adaptability.

What We Offer:

• Hybrid Work Model: Blend office collaboration with remote flexibility.
• Career Growth: Training and ongoing support.
• Extra Annual Leave: Enjoy an additional week off after your first year.
• Free On-Site Parking: Convenient access to Macquarie Shopping Centre and public transport.
• Corporate Benefits: Retail discounts, wellbeing days, and more.

Apply Now!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.