job details

Duties include but not limited to:

Document management activity within legislatively driven time-frames.
Processing of a range of applications lodged by the Community, including management of documentation linked to activities across plumbing and engineering; town planning, building and compliance areas within the Development Assessment Branch.
Liaising with colleagues across the Branch and other areas of Council in responding to customer queries. Queries are triaged via written and verbal channels - e.g. frontline telephone support or correspondence out to the Community.

What we are looking for: ...

Be highly experienced in delivering excellent frontline customer service and displaying initiative to resolve
problems in a dynamic business environment.
Possess excellent customer service skills; displaying professional and courteous communication with customers and ability to drive quality outcomes through their interactions with a diverse customer group.
Demonstrate highly efficient, accurate keyboard skills.
Possess advanced capability around attention to detail & accuracy whilst navigating high volume workloads.
Know their way around current technologies e.g. MS Teams, Adobe, Outlook, Document Management
Systems etc.
50+ WPM typing required
Have the ability to manage personal workloads and working autonomously, whilst
Operating in a dynamic, customer first environment.
Demonstrate flexibility, resilience and adaptability.
Local Council experience is highly regarded.

Initial 4 month contract
$36.00 per hour plus Super
36 hours per week on a 9 day fortnight or reduced hours across a 10 day fortnight
Applicants must have Australian working rights

Please click apply now if interested. One of our consultants will be in touch with you to discuss further if suitable.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Duties include but not limited to:

Document management activity within legislatively driven time-frames.
Processing of a range of applications lodged by the Community, including management of documentation linked to activities across plumbing and engineering; town planning, building and compliance areas within the Development Assessment Branch.
Liaising with colleagues across the Branch and other areas of Council in responding to customer queries. Queries are triaged via written and verbal channels - e.g. frontline telephone support or correspondence out to the Community.

What we are looking for:

Be highly experienced in delivering excellent frontline customer service and displaying initiative to resolve
problems in a dynamic business environment.
Possess excellent customer service skills; displaying professional and courteous communication with customers and ability to drive quality outcomes through their interactions with a diverse customer group.
Demonstrate highly efficient, accurate keyboard skills.
Possess advanced capability around attention to detail & accuracy whilst navigating high volume workloads.
Know their way around current technologies e.g. MS Teams, Adobe, Outlook, Document Management
Systems etc.
50+ WPM typing required
Have the ability to manage personal workloads and working autonomously, whilst
Operating in a dynamic, customer first environment.
Demonstrate flexibility, resilience and adaptability.
Local Council experience is highly regarded.

...

Initial 4 month contract
$36.00 per hour plus Super
36 hours per week on a 9 day fortnight or reduced hours across a 10 day fortnight
Applicants must have Australian working rights

Please click apply now if interested. One of our consultants will be in touch with you to discuss further if suitable.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills
Administration, Data Entry, Business Support, Microsoft, SAP, Office Clerk, Pathway Modules
education
Secondary School/High School

summary

brisbane, queensland
AU$36.00 per hour, + super
temporary
full-time

specialism
administration & office support
sub specialism
administrative assistance
reference number
90M0661083_5677967148890630599

health and wellbeing
Employee Assistance Program, retail discounts

apply with randstad.
Applying with us is easy. We will review all applications to check skill set, background experience and achievements to see if they align with the requirements of the role.
we'll give you a call.
Once it is determined whether or not you’re suitable for the role, a consultant will be in touch to discuss your application further.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility to work in Australia.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview and negotiation.
If a job which you have applied for requires an interview, we will ensure you are fully prepared and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.