Do you excel at managing warehouse operations, ensuring efficiency, safety, and accuracy? Are you a strong leader with a passion for optimising processes and motivating teams? Our client is seeking a dynamic Warehouse Operations Manager to oversee their warehouse and pick & pack sections!
About the Role:
As the Warehouse Operations Manager, you will be crucial in controlling the daily operations of the warehouse and pick & pack sections, including all receipt and distribution activities. Your focus will be on ensuring the efficient use of people and equipment, and that all tasks are performed safely, accurately, and in accordance with customer requirements.
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Key Responsibilities:
- Overall management and maintenance of client stock within the warehouse.
- Manage R&M requirements for all equipment and vehicles.
- Ensure all processes and procedures are fully developed, clearly written, and adhered to by facility operatives; arrange/provide staff training as required.
- Schedule all work into the warehouse to ensure balanced work flows that meet customer and business time lines.
- Determine and arrange for weekly and daily labor and vehicle requirements.
- Maintain records of work performed to facilitate accurate invoicing of clients, reporting of Key Performance Indicators, and preparation of relevant management information reports.
- Ensure all instances of service failure or loss of or damage to goods are investigated, and develop and implement remedial action to prevent recurrence.
- Develop and maintain a professional and motivated employee team by conducting regular communication and counselling activities and employing effective team building and leadership techniques.
- Eliminate downtime due to accident, injury, or work-related illness by ensuring the implementation and maintenance of safe working practices and procedures.
- Provide a continuous communication focal point for both internal and external customers to enable prompt implementation of contingency actions in the event of any impediment to operations.
- Compliance with company policies and responsibilities relating to OH&S, EEO, EMS, and Quality.
Skills & Experience:
- Knowledge of warehousing and distribution best practices
- Ability to determine manpower and equipment to meet scheduled workloads and minimise costs
- Sound computer skills and abilities in using computerised warehouse management systems
- Working knowledge of the relevant site award
- Understanding of Quality Management and Continuous Improvement concepts
- Strong service orientation and related skills
- Ability to quickly develop customer product knowledge
- Working knowledge and ability to implement quality systems and procedures
- Proven problem-solving ability with a solutions orientation
- Working knowledge of company policies, procedures, and relevant legislation impacting the role and the business
- Understanding of basic profit and loss and balance sheet concepts
- Understanding of the use of Key Performance Indicators in the management of a business unit
Qualifications:
- Higher School Certificate or equivalent preferred
- A certificate qualification in Logistics management or a related discipline from a recognised tertiary institution OR a preparedness to undertake such study to complement the role and business requirements
- Membership of relevant industry bodies an advantage
- Drivers License (car)
- Supervisor training experience is preferable (e.g., AIM, TAFE, or in-house)
If you meet the above criteria please "APPLY NOW" you can alternatively email you updated resume to Jasmine.sitoou@randstad.com.au or call me on 0419 013 883
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
