About Our Client
Our client has been a trusted provider of public transport services in regional Victoria for over 40 years, connecting communities and regions through extensive train and coach networks. With nearly 2,000 train services and over 1,400 coach services each week, they play a critical role in regional transportation, connecting Victoria to neighboring states and fostering community access and mobility. Their commitment to a connected, high-performing future is driven by a dedicated workforce, passionate about empowering Victorians and enhancing customer experience across Victoria's extensive rail and coach networks.
About The Role
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Our client is seeking a Communications Officer to support its Transformation Program 2024/25. In this role, you will develop and deliver communication plans to enhance awareness and engagement with key stakeholders around ongoing transformation initiatives. Working closely with internal teams, you will play a central role in crafting clear and impactful messaging for initiatives under the Operations Modernisation Program and the broader enterprise change framework. This is a fantastic opportunity for a communications professional looking to make a meaningful impact in a dynamic, service-driven environment.
Key Responsibilities
- Design, develop, and implement communication plans for transformation initiatives, ensuring alignment with strategic goals.
- Draft and create key communication materials, including messages, case studies, infographics, and PowerPoint presentations.
- Collaborate with the Operations Change Program and other internal stakeholders to ensure clarity and consistency across communications.
- Develop content for internal channels, such as intranet pages and newsletters, to engage staff and reinforce the transformation vision.
- Conduct post-implementation reviews to assess communication effectiveness, gather feedback, and compile lessons learned.
Desirables
- Strong technical proficiency with Microsoft 365 platforms, especially SharePoint.
- Ability to translate complex information into clear, concise messages.
- Proven experience in change communication, ideally within public or government sectors.
- Highly organized with strong multitasking abilities.
- Skilled in visual content creation and case study development.
Qualifications/Certifications
- Bachelor’s degree in Communications, Public Relations, or a related field.
- Prior experience in a similar communications role is preferred.
- Advanced writing, editing, and proofreading skills.
Applicants are encouraged to apply by Thursday, November 14th at midday. This role is ideal for candidates available for an immediate start.
Join the journey to deliver a brighter, connected future for Victoria!
