🚀 Exciting Opportunity: Technical Capability Manager – Motor Claims Recoveries & Settlements 🚀
...
Join a global insurer to lead the development of a high-performing team in the Motor Claims Recoveries & Settlements division. As the Technical Capability Manager, you will be at the forefront of shaping the skills and capabilities required to drive improved claims outcomes and business performance.
Key Responsibilities:
- Lead the development and implementation of strategies to enhance technical capabilities in the Motor Claims Recoveries & Settlements team.
- Design and deliver tailored training, coaching, and mentoring programs to upskill the team, ensuring high-quality claims management and improved productivity.
- Promote a culture of continuous learning and development, ensuring the team is equipped to meet strategic business goals.
- Collaborate with senior leadership to align development initiatives with business objectives, improving operational efficiency and performance.
- Monitor and evaluate the effectiveness of capability programs to ensure measurable improvements in claims handling, productivity, and employee satisfaction.
Qualifications & Experience:
- Motor Claims & Recoveries Expertise: Extensive experience in motor claims settlements and recoveries with a strong technical understanding of claims management.
- Operational Leadership: Proven ability to lead and manage teams in an insurance environment, focusing on improving claims outcomes.
- Capability Development & Training: Expertise in developing and delivering training programs, with a deep knowledge of capability development principles and methodologies.
- Leadership & Problem-Solving: Strong communication, leadership, and analytical skills, with a track record of driving innovative solutions and managing complex projects
Take the lead in shaping the future of claims management with a global leader in the insurance industry. Apply now to drive growth and make a lasting impact! Feel free to reachout with questions, anastasia.cheruvelil@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.