This role provides administrative support to the Building Assessment Team which is part of the Domestic Building Insurance Division. This team reviews and assesses applications for eligibility from building practitioners and insurance for specific projects.
This role requires a candidate who has excellent communication skills with a strong customer focus and attention to detail.
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The responsibilities of this role:
- You will be a self-starter that is solution focused with a proven capacity to problem solve within the scope of the position.
- You will provide administrative support including record management of the CRM database and electronic data.
- You perform maintenance checks for CRM database to ensure data integrity for informed and accurate decision making.
- You liaise with clients and internal stakeholders, dealing with or directing specific queries received via email or by phone to appropriate channels.
- You manage and respond to various incoming and outgoing information via various channels.
To be successful you must:
- You have excellent communication, teamwork, and interpersonal skills, with experience working with a broad variety of people
- You have demonstrated administrative and analytical skills
- You have strong time management, attention-to-detail and problem-solving skills
- You have a strong service orientation and ability to interpret client needs to provide high levels of service delivery and outcomes
- You have demonstrated ability with Microsoft applications Word, PowerPoint, and advanced Excel
- You may hold an Administration qualification at Diploma level or have relevant equivalent experience
- Must be able to undergo a National Criminal History Check
If this role is suitable and you have the relevant experience, please click APPLY NOW
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.