service manager.

Your New Company:
Established in 1993, this Australian-owned company is a leading supplier of material handling equipment with a nationwide network. They specialise in sales, servicing, hiring, and maintenance, and are known for their commitment to quality, cost-effective solutions, and a can-do attitude.

Your New Role:

Working across a wider team of 25 professionals and reporting to the Managing Director, who is known for their positive, transparent and supportive management style. Your responsibilities will include:

• Leading and managing the service team to achieve optimal productivity and performance.
• Taking ownership of the Service department’s daily activities and overall performance.
• Ensure all work is completed and quality-checked to the highest standards.
• Drive the team to maintain a strong customer service focus with a "fix it right the first time" attitude.
• Collaborate closely with other departments to ensure seamless operations.
• Maintain compliance with Workplace Health and Safety (WHS) standards.

Benefits to You:

• Attractive base salary (negotiable based on experience)
• Join a well-established company with an excellent reputation for customer service.
• Enjoy internal career development and progression opportunities.
• Flexible work arrangements to promote work-life balance.

About You:

• Proven experience in the materials handling field or a related industry. (4+ years)
• Exceptional people management and leadership skills.
• Strong communication skills and a commitment to team collaboration.
• Ability to work proactively with minimal guidance and handle uncertainty.
• Outstanding problem-solving abilities and capacity to meet deadlines under pressure.
• Proficient in using computers for various tasks, including ERP systems.

Next Steps: