service designer x 4 (aps 6).

Randstad Digital

Randstad Digital under the umbrella of Randstad, the world's largest talent company and a partner of choice to clients. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs.

• Researching and identifying insights contributing to Agency understanding of information.
• Co-creating and documenting current state service through design and research, to identify current participant and staff experience and business processes.
• Co-creating and co-facilitating process design improvements.
• Advocating for the voice and experience of participants and stakeholders through work processes.
• Co-facilitating design-thinking sessions with service users to design and test future service processes, channel and experiences.
• Applying in-depth knowledge of the role and functions of the agency and the related impacts across work areas.

• Experience in working in multi-disciplinary agile teams across varied skillsets on large projects
• Experience in service design including developing service design artefacts
• Communication, synthesis and creative skills to solve complex problems
• Capacity to drive Human Centred Design-led thinking
• Qualitative and quantitative research capability
• Ability to assess change impacts to customers and/or stakeholders

Randstad Digital actively encourages applications from Aboriginal and Torres Strait Islander people

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.