The Company:
This is a unique opportunity to join a global leader in healthcare manufacturing, dedicated to enhancing the lives of our community. Renowned for their commitment to wellbeing, sustainability and cutting edge solutions, this company is on an exciting growth trajectory. Due to their rapid expansion, they are now seeking a passionate Service Coordinator to join their team on a full time, permanent basis.
Your New Role:
Reporting to the Service Support Centre Manager, who is well-regarded for their supportive and collaborative leadership style. Your duties will include:
- Coordinate and allocate service jobs to technicians across Australia.
- Deliver exceptional customer service by responding promptly to client service requests.
- Manage and action internal and external email inquiries efficiently.
- Update SAP systems with accurate client information and job details.
- Ensure seamless job execution and timely completion of all service tasks.
... The Benefits:
- Great bonus scheme, make up to $8k more each year by hitting achievable KPIs!
- Enjoy free parking onsite.
- Career development opportunities available with ongoing training and development.
- Employee wellness assistance program!
- Work within a friendly and inclusive team environment with a strong culture.
About You:
- Previous Customer Service, Service Coordination or Scheduler experience.
- Strong understanding of SAP or similar CRM.
- Ability to work as part of a team and autonomously.
- High organisational skills and attention to detail.
If this role sounds like it is for you, please hit APPLY NOW or contact Natalie at natalie.smith@randstad.com.au for more information. Please note only successful candidates will be contacted.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.