service coordinator.

Your New Company:
Established in 1993, this Australian-owned company is a leading supplier of material handling equipment with a nationwide network. They specialise in sales, servicing, hiring, and maintenance, and are known for their commitment to quality, cost-effective solutions, and a can-do attitude.

Your New Role:

Working across a wider team of 25 professionals and reporting to the Service Manager, who is known for their positive, versatile and supportive management style. Your responsibilities will include:

• Allocating service jobs to technicians and keeping team members and customers informed.
• Preparing and entering service jobs accurately and promptly.
• Logging customer concerns and requirements to minimise dissatisfaction.
• Allocating work to subcontractors as needed.
• Share after-hour callouts and occasional weekend duties with the National Assistant Service Coordinator.

Benefits to You:

• Attractive base salary (negotiable based on experience)
• Join a well-established company with an excellent reputation for customer service.
• Enjoy internal career development and progression opportunities.
• Flexible work arrangements to promote work-life balance.

About You:

• Significant experience in service coordination, particularly in material handling equipment (highly regarded).
• Strong knowledge of WHS/OHS regulations and fatigue management principles.
• Excellent verbal communication skills for troubleshooting and problem-solving
• Mechanical understanding of materials handling equipment.
• Proficiency in computer software, including ERP systems and Microsoft Office.

Next Steps: