We are proud to partner with a global leader in transportation solutions to recruit a Service Coordinator. This is a fantastic opportunity to join an organisation at the forefront of innovation, committed to delivering cutting-edge solutions that shape the future of transportation. The role offers a dynamic work environment where teamwork, continuous improvement, and professional growth are valued.
Key Responsibilities
- Ensure compliance with environmental, health, safety (EHS), and quality standards in line with company policies.
- Manage the end-to-end process of service work orders, including opening, tracking, and closing them efficiently.
- Prepare and submit quotations and variations for service-related work.
- Maintain site-based registers, tracking sheets, and labour time entries to support operational accuracy.
- Coordinate and facilitate the dispatch of service work with internal stakeholders and customers.
- Compile, manage, and maintain data for reporting and record-keeping purposes.
- Prepare and distribute service-related documentation to customers.
- Archive all relevant records and documentation in an organised manner.
- Organise and facilitate meetings, taking minutes and ensuring follow-up on action items.
- Liaise with sub-contractors and suppliers to meet production and facility needs.
- Support continuous improvement initiatives, including lean practices and 5S methodology.
- Develop and maintain strong working relationships with internal teams, suppliers, and customers.
- Handle issues professionally, working towards effective resolutions and positive outcomes.
- Maintain a clean, safe, and organized working environment.
- Take initiative to achieve business performance goals, meet deadlines, and enhance customer satisfaction.
- Demonstrate flexibility to work outside regular hours as needed to support business demands.
- Be open to domestic or international travel when required.
- Perform additional duties as necessary to support business operations.
Essential Experience & Skills
- Minimum of three years experience in a manufacturing or service environment, or a combination of relevant education and experience.
- Strong organisational, time management, multitasking, and communication skills.
- Proficiency in Microsoft Office, particularly Excel, with experience using MRP/ERP systems.
- A valid driver’s license.
Desirable Experience & Qualifications
- A qualification in Business Administration or a related field.
- Current or willingness to obtain First Aid and Fire Warden certifications.
Whats in it for you?
This is more than just a job—it’s a chance to be part of an industry leader that is shaping the future of sustainable transportation solutions. Our client fosters a collaborative, inclusive, and forward-thinking work environment, offering opportunities for growth and professional development. If you are a proactive, detail-oriented, and motivated professional looking to make an impact, we encourage you to apply!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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