- 6 month engagement + extensions
- Must be in Canberra
- Ability to obtain a security clearance
- Candidate must be an Australian citizen
The Role
The position will join the End User Services team to provide technical support to staff and customers, assist in developing solutions for Whole of Government identified issues and participate in assigned project work. The role will focus on Operating System deployment and configuration of Standard Operating Environments to all supported environments. Supporting the achievement of organisational objectives, along with upholding the delivery of quality customer services and ICT solutions.
WHAT YOU WILL DO
- Develop, maintain, and enhance the SOE in a desktop operating environment including the distribution of applications.
- Provide advice on strategic issues relating to the SOE environment, including a consideration for Open Standards and Open Source products as related to ACT Government business requirements.
- Support infrastructure such as Group Policy, Intune, and login scripts.
- Provide third level troubleshooting and support including the development of solutions to overcome production SOE issues.
- Develop and maintain relevant documentation as required for the QMS.
- Assist our Security team to ensure the SOE meets Essential 8 requirements.
WHAT YOU REQUIRE
Professional / Technical Skills and Knowledge (Capabilities)
- Demonstrated experience in SOE development, deployment technology and Group Policy management as well as demonstrated knowledge and understanding of scripting and Microsoft operating systems, deployment methodology and applications.
- Demonstrated ability to develop and maintain multiple Intune MDM and MAM based solutions to meet unique customer requirements.
- Demonstrated high level technical achievement in a large Microsoft environment including the ability to troubleshoot issues and develop appropriate solutions to problems.
- Demonstrated sound organisational skills including the ability to work independently or as a member of a team to meet objectives.
- Demonstrated high level experience and understanding of the Enterprise requirements for SOE development and deployment, scripting and overarching architectural ideals.
- Ability to automate tasks using Visual Basic and PowerShell.
- Demonstrated ability to configure both mobile and Windows devices with Intune technologies.
Behavioural Capabilities
- Well-developed liaison skills, with the ability to use oral and written communication effectively with stakeholders including business units and customers to troubleshoot problems and identify root cause of incidents.
- Understanding of Public Service values covering; ethical standards and a demonstrated self-awareness, professionalism and a proven commitment to Respect Equity and Diversity in the workplace, and workplace health and safety principles and practices.
How to apply:
Please hit the apply button or for more information contact Anne from Randstad Digital on 02 6243 6404.
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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