Are you a customer service extraordinaire? We want you! Join a fantastic and rewarding salary packaging and novated leasing provider located in Melbourne's CBD in a full time permanent position. Our client is passionate about supporting their people to grow and develop within the industry and holds a strong reputation for providing an exceptional customer and employee experience - our client wants to see you succeed! ...
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job details
summary
- melbourne, victoria
- AU$60,000 - AU$70,000 per year, plus superannuation
- permanent
- full-time
- specialismcall centre & customer service
- sub specialismcustomer service
- reference number90M0629796_7566559144008098970
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job details
What in it for you:
- Competitive contact centre salary
- Monthly monetary incentive (this is not a sales role)
- Full training provided across 5 weeks in the office
- Comprehensive training and development
- Dynamic, vibrant & passionate team who celebrate the small and large wins together
- Reward & recognition programs with long term career prospects
About the Role:
As a Customer Service Consultant you will work within a friendly and supportive team-oriented environment where you will play a key role in providing a high quality first point of contact for novated leasing customers and ensure they receive the best possible care.
Your responsibilities will include:
- Assisting customers with general queries via phone while maintaining a first call resolution focus
- Handle customer enquiries promptly and while maintaining confidentiality and discretion in the performance of all duties
- Provide quality advice to customers regarding relevant relevant health insurance products
- Display a strong work ethic and a genuine desire to assist others
Hours: This is a full-time permanent role working to a rotating roster 8am-8pm Mon-Fri. Hybrid working 3 days in the office, 2 days from home.
Start Date: Flexible start dates is on offer - able to begin either asap or up to early January.
Skills and Experience:
Our client is looking for someone with previous experience in a contact centre environment or customer service. If you bring experience in financial services or are a recent graduate looking to make your first step, we encourage you to apply!
- Extremely clear and high level communication skills
- Experience in call centre or contact centre environment
- Strong PC skills and ability to work on computer-based applications
- Previous experience in a financial services setting would be highly regarded
Does this sound like the right role for you? Then apply now! Alternatively, please feel free to contact Chris Harrison on chris.harrison@randstad.com.au to discuss further.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Are you a customer service extraordinaire? We want you! Join a fantastic and rewarding salary packaging and novated leasing provider located in Melbourne's CBD in a full time permanent position. Our client is passionate about supporting their people to grow and develop within the industry and holds a strong reputation for providing an exceptional customer and employee experience - our client wants to see you succeed!
What in it for you:
- Competitive contact centre salary
- Monthly monetary incentive (this is not a sales role)
- Full training provided across 5 weeks in the office
- Comprehensive training and development
- Dynamic, vibrant & passionate team who celebrate the small and large wins together
- Reward & recognition programs with long term career prospects
About the Role:
As a Customer Service Consultant you will work within a friendly and supportive team-oriented environment where you will play a key role in providing a high quality first point of contact for novated leasing customers and ensure they receive the best possible care.
...
Your responsibilities will include:
show more- Assisting customers with general queries via phone while maintaining a first call resolution focus
- Handle customer enquiries promptly and while maintaining confidentiality and discretion in the performance of all duties
- Provide quality advice to customers regarding relevant relevant health insurance products
- Display a strong work ethic and a genuine desire to assist others
Hours: This is a full-time permanent role working to a rotating roster 8am-8pm Mon-Fri. Hybrid working 3 days in the office, 2 days from home.
Start Date: Flexible start dates is on offer - able to begin either asap or up to early January.
Skills and Experience:
Our client is looking for someone with previous experience in a contact centre environment or customer service. If you bring experience in financial services or are a recent graduate looking to make your first step, we encourage you to apply!
- Extremely clear and high level communication skills
- Experience in call centre or contact centre environment
- Strong PC skills and ability to work on computer-based applications
- Previous experience in a financial services setting would be highly regarded
Does this sound like the right role for you? Then apply now! Alternatively, please feel free to contact Chris Harrison on chris.harrison@randstad.com.au to discuss further.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
Customer service, call centre, contact centre, call center, contact center, insurance, banking, finance, commerce, retail, hospitality, claims processing, inbound, outbound, insurance, banking, finance, administration, adminqualifications
- Customer service
education
Secondary School/High School
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