senior client relationship officer.

The primary objective of this role is to foster strong, collaborative partnerships with Aboriginal Community Housing Providers (ACHP), key government stakeholders, community leaders, NGOs, and clients. It ensures the delivery of effective services and programs to Aboriginal communities and clients, in alignment with contracted standards.

Job Title: Senior Client Relationship Officer

Location:Dubbo (No WFH)

Contract Duration: 6 months with strong possibility of extension

Salary: $550/day+ Super

Responsibilities include:

• Lead the implementation, support, and improvement programs for ACHP contract management to meet client and community needs.
• Collaborate with central teams to ensure a coordinated approach to contract implementation, compliance, and service delivery quality.
• Analyze ACHP performance to provide regional advice on property allocations and contract arrangements.
• Manage the issue resolution and client grievance process from start to finish, ensuring timely completion and adherence to contract policies.

What you will need to succeed

• Reporting and data Analysis background
• Excellent organizational and time management skills
• Strong attention to detail and accuracy
• Strong communication skills, both verbal and written
• Exceptional stakeholder management skills

Next steps

If you are ready to apply for this opportunity, please select “Apply Now”.

Have a question before applying? Please contact oceane.thomasgervais@randstad.com.au

We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.