- Your role may include the following duties:working closely with the projects teams to transition delivery for new systems into Census Operations.utilise your research and analysis skills to identify trends and prepare project briefs to support informed decision-making and planningdesign, develop, test, deploy and operate business application solutions and improvements to best meet functional and non-functional needsapply best practice for the associated apYour role may include the following duties:working closely with the projects teams to transition delivery for new systems into Census Operations.utilise your research and analysis skills to identify trends and prepare project briefs to support informed decision-making and planningdesign, develop, test, deploy and operate business application solutions and improvements to best meet functional and non-functional needsapply best practice for the associated ap
- About the position:The primary purpose of Service Desk Analyst role is to provide 2nd and 3rd level service desk support andmanaging ICT incidents and Service Requests, using the incident management and request fulfillmentprocesses, in line with Service Desk objectives.Service Delivery• Provide accurate Incident management, Problem management, Change management and ServiceRequest management, within established Service Level Agreement (SLA) and Operating LeAbout the position:The primary purpose of Service Desk Analyst role is to provide 2nd and 3rd level service desk support andmanaging ICT incidents and Service Requests, using the incident management and request fulfillmentprocesses, in line with Service Desk objectives.Service Delivery• Provide accurate Incident management, Problem management, Change management and ServiceRequest management, within established Service Level Agreement (SLA) and Operating Le
