- The Salesforce Platform Team Leader is looking for a critical thinking individual who is ready to assist with Salesforce development and be a cultural fit working part of a tight knit team. To generate alternatives, benefits and costs to develop practical solutions. Being creative and innovative when developing solutions and the ability to identify risks. Understanding when a decision needs to be escalated and proactive in reducing escalation events.QualifThe Salesforce Platform Team Leader is looking for a critical thinking individual who is ready to assist with Salesforce development and be a cultural fit working part of a tight knit team. To generate alternatives, benefits and costs to develop practical solutions. Being creative and innovative when developing solutions and the ability to identify risks. Understanding when a decision needs to be escalated and proactive in reducing escalation events.Qualif
- Our community based client is currently undertaking a transformational project to replace core systems with an integrated solution.Role Responsibilities:Complete change management assessments Identify, analyse and prepare risk mitigation tactics relating to change Identify and manage anticipated and persistent resistance Consult and coach project teams Create actionable deliverables for the core change management plans: Stakeholder Management Plan, CommOur community based client is currently undertaking a transformational project to replace core systems with an integrated solution.Role Responsibilities:Complete change management assessments Identify, analyse and prepare risk mitigation tactics relating to change Identify and manage anticipated and persistent resistance Consult and coach project teams Create actionable deliverables for the core change management plans: Stakeholder Management Plan, Comm
- About the position:The primary purpose of Service Desk Analyst role is to provide 2nd and 3rd level service desk support andmanaging ICT incidents and Service Requests, using the incident management and request fulfillmentprocesses, in line with Service Desk objectives.Service Delivery• Provide accurate Incident management, Problem management, Change management and ServiceRequest management, within established Service Level Agreement (SLA) and Operating LeAbout the position:The primary purpose of Service Desk Analyst role is to provide 2nd and 3rd level service desk support andmanaging ICT incidents and Service Requests, using the incident management and request fulfillmentprocesses, in line with Service Desk objectives.Service Delivery• Provide accurate Incident management, Problem management, Change management and ServiceRequest management, within established Service Level Agreement (SLA) and Operating Le
