- About the RoleWe are seeking an experienced and strategic Client Service Manager to work closely with our client who is a B2B e-commerce start-up. You will manage a team of 5 offshore service desk members and drive exceptional client satisfaction. The purpose of the role is to bridge the gap between their clients and internal teams, by delivering insights, advocate for client needs, and ensure smooth service operations. Your contributions will play a key rAbout the RoleWe are seeking an experienced and strategic Client Service Manager to work closely with our client who is a B2B e-commerce start-up. You will manage a team of 5 offshore service desk members and drive exceptional client satisfaction. The purpose of the role is to bridge the gap between their clients and internal teams, by delivering insights, advocate for client needs, and ensure smooth service operations. Your contributions will play a key r
