- Accountabilities:Support the IT Service Desk by logging service calls, resolving incidents, or escalating when necessary.Provide Level 1 service desk and Level 2 desktop support to users.Set up, monitor, and maintain IT devices and systems to prevent service disruptions.Install, connect, diagnose, and repair hardware and software, making updates as required.Respond to urgent IT requests, ensuring customer satisfaction.Secure IT assets, maintain equipment,Accountabilities:Support the IT Service Desk by logging service calls, resolving incidents, or escalating when necessary.Provide Level 1 service desk and Level 2 desktop support to users.Set up, monitor, and maintain IT devices and systems to prevent service disruptions.Install, connect, diagnose, and repair hardware and software, making updates as required.Respond to urgent IT requests, ensuring customer satisfaction.Secure IT assets, maintain equipment,
