- About the RoleThe Complaints Officer is the first point of contact for members of the public making complaints or enquiries. The role involves managing a range of moderately complex to complex matters, ensuring all interactions are handled with professionalism, empathy, and efficiency. You will work closely with internal and external stakeholders to assess and resolve issues promptly.Key ResponsibilitiesManage complaints received through various channels,About the RoleThe Complaints Officer is the first point of contact for members of the public making complaints or enquiries. The role involves managing a range of moderately complex to complex matters, ensuring all interactions are handled with professionalism, empathy, and efficiency. You will work closely with internal and external stakeholders to assess and resolve issues promptly.Key ResponsibilitiesManage complaints received through various channels,
- Do you have a sharp eye for detail and a knack for organisation? We're on the lookout for a Records Management Officer who’s ready to play a key role in maintaining and improving our records and information systems.The RoleIn this hands-on role, you'll be responsible for the efficient management of physical and electronic records across the organisation. From sorting and scanning documents to archiving and retrieval, you'll help ensure our records are accuDo you have a sharp eye for detail and a knack for organisation? We're on the lookout for a Records Management Officer who’s ready to play a key role in maintaining and improving our records and information systems.The RoleIn this hands-on role, you'll be responsible for the efficient management of physical and electronic records across the organisation. From sorting and scanning documents to archiving and retrieval, you'll help ensure our records are accu
