- Randstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park, commencing in January 2025!The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:Manage inquiriesRandstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park, commencing in January 2025!The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:Manage inquiries
- Randstad is partnering with a reputable financial institution for a Senior Contact Centre Manager within their Collections & Hardships space. Key ResponsibilitiesCollections & Hardship Management:Oversee the full lifecycle of collections, from early-stage delinquency through to recoveries and debt sales for both secured and unsecured loansDevelop tailored collections strategies for different customer segments, ensuring fair and effective treatment of custoRandstad is partnering with a reputable financial institution for a Senior Contact Centre Manager within their Collections & Hardships space. Key ResponsibilitiesCollections & Hardship Management:Oversee the full lifecycle of collections, from early-stage delinquency through to recoveries and debt sales for both secured and unsecured loansDevelop tailored collections strategies for different customer segments, ensuring fair and effective treatment of custo
- Randstad has partnered with a reputable financial institution and we have an exciting opportunity to join their Operations team as a Credit Assessor. About the role:The role of the Credit Assessor is to assist the operations team in delivering customer service excellence through managing, processing and assisting in the assessment of loan applications, as well as actioning inbound customer channels. This is a full-time opportunityTasks include but are notRandstad has partnered with a reputable financial institution and we have an exciting opportunity to join their Operations team as a Credit Assessor. About the role:The role of the Credit Assessor is to assist the operations team in delivering customer service excellence through managing, processing and assisting in the assessment of loan applications, as well as actioning inbound customer channels. This is a full-time opportunityTasks include but are not
