- Provide effective administrative and coordination services, supporting a skilled Services team to efficiently address needs and deliver successful customer and business outcomesAbout the roleProactive coordination of guest services across all sites, ensuring a consistently high level of service.Professional and timely response to all inquiries, calls, and requests.Efficient visitor management, including greeting, sign-in, and assistance.Regular site inspecProvide effective administrative and coordination services, supporting a skilled Services team to efficiently address needs and deliver successful customer and business outcomesAbout the roleProactive coordination of guest services across all sites, ensuring a consistently high level of service.Professional and timely response to all inquiries, calls, and requests.Efficient visitor management, including greeting, sign-in, and assistance.Regular site inspec
- Key accountabilities• Respond to multifaceted enquiries from customers on a wide range of matters and provide timely,accurate, and consistent advice and information on services via a range of interaction channels, as perorganisational processes and standards to ensure optimal service delivery and put the customer at thecentre• Update and maintain records and databases, complying with service delivery systems and processes,to ensure that all information isKey accountabilities• Respond to multifaceted enquiries from customers on a wide range of matters and provide timely,accurate, and consistent advice and information on services via a range of interaction channels, as perorganisational processes and standards to ensure optimal service delivery and put the customer at thecentre• Update and maintain records and databases, complying with service delivery systems and processes,to ensure that all information is
