- Tasks and Duties involve:Deal directly with customers either by telephone, or electronically (Talkdesk, email or LiveChat)Provide pricing, ETA’s, delivery information and tracking of orders to customers.Set up new customer accounts and maintain customer database.Process orders, returns, quotes and other requests.Communicate and coordinate with internal departments (warehouse, finance, sales, marketing and service)Provide feedback on the efficiency of the cTasks and Duties involve:Deal directly with customers either by telephone, or electronically (Talkdesk, email or LiveChat)Provide pricing, ETA’s, delivery information and tracking of orders to customers.Set up new customer accounts and maintain customer database.Process orders, returns, quotes and other requests.Communicate and coordinate with internal departments (warehouse, finance, sales, marketing and service)Provide feedback on the efficiency of the c
- Your New Company: Unlock your potential and join the dynamic world of retail. This multinational department store powerhouse thrives on delivering unbeatable value to their customers by offering brand-name and designer merchandise at reasonable prices. Your New Role:In your role as the Customer Service Representative, you will report to a supportive Manager and collaborate with a friendly and diverse team, with a primary focus on product and store educatioYour New Company: Unlock your potential and join the dynamic world of retail. This multinational department store powerhouse thrives on delivering unbeatable value to their customers by offering brand-name and designer merchandise at reasonable prices. Your New Role:In your role as the Customer Service Representative, you will report to a supportive Manager and collaborate with a friendly and diverse team, with a primary focus on product and store educatio
- APS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: HorshamStart Date: ASAP, pending clearancesAustralian Citizenship is requiredKey ResponAPS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: HorshamStart Date: ASAP, pending clearancesAustralian Citizenship is requiredKey Respon
- APS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: HorshamStart Date: ASAP, pending clearancesAustralian Citizenship is requiredKey ResponAPS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: HorshamStart Date: ASAP, pending clearancesAustralian Citizenship is requiredKey Respon
- Data Entry - Specialised Agribusiness AccountsLocation: Docklands and Bendigo locations availableContract Duration: Starting immediately until June 30th (Potential for extension)Hours: 8:30am-5pmAbout the Role:Join a specialised Banking accounts team, assisting with processing high volumes of customer account openings during the critical end-of-financial-year period. This is a fantastic opportunity for those with experience in admin/clerical roles and tranData Entry - Specialised Agribusiness AccountsLocation: Docklands and Bendigo locations availableContract Duration: Starting immediately until June 30th (Potential for extension)Hours: 8:30am-5pmAbout the Role:Join a specialised Banking accounts team, assisting with processing high volumes of customer account openings during the critical end-of-financial-year period. This is a fantastic opportunity for those with experience in admin/clerical roles and tran
- APS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: EchucaStart Date: ASAP, pending clearancesAustralian Citizenship is requiredKey ResponsAPS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: EchucaStart Date: ASAP, pending clearancesAustralian Citizenship is requiredKey Respons
- APS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: CoolarooStart Date: ASAP, pending clearancesAustralian Citizenship is requiredKey RespoAPS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: CoolarooStart Date: ASAP, pending clearancesAustralian Citizenship is requiredKey Respo
- APS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: Frankston x2 vacanciesStart Date: ASAP, pending clearancesAustralian Citizenship is reqAPS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: Frankston x2 vacanciesStart Date: ASAP, pending clearancesAustralian Citizenship is req
- APS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: Ararat x2 vacanciesStart Date: ASAP, pending clearancesAustralian Citizenship is requirAPS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: Ararat x2 vacanciesStart Date: ASAP, pending clearancesAustralian Citizenship is requir
- Entry Level Insurance - Inbound RetentionLocated in Parramatta CBD - close to public transport, shopping and cafesFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!3-4 months of training provided in modern state of the art officeHours: Monday to Friday between 9.00am - 6.00pmStart date: May 2025About the company:Our client is Australia's largest not for profit privaEntry Level Insurance - Inbound RetentionLocated in Parramatta CBD - close to public transport, shopping and cafesFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!3-4 months of training provided in modern state of the art officeHours: Monday to Friday between 9.00am - 6.00pmStart date: May 2025About the company:Our client is Australia's largest not for profit priva
- Quality Assurance – Specialised Agribusiness AccountsLocation: Docklands and Bendigo locations availableContract Duration: Starting immediately until June 30th (Potential for extension) Hours: 8:30am-5pmAbout the Role:Join a specialised Banking accounts team, assisting with processing high volumes of customer account openings during the critical end-of-financial-year period. This is a fantastic opportunity for those with experience in admin/clerical rolesQuality Assurance – Specialised Agribusiness AccountsLocation: Docklands and Bendigo locations availableContract Duration: Starting immediately until June 30th (Potential for extension) Hours: 8:30am-5pmAbout the Role:Join a specialised Banking accounts team, assisting with processing high volumes of customer account openings during the critical end-of-financial-year period. This is a fantastic opportunity for those with experience in admin/clerical roles
- Quality Assurance/Data Entry – Specialised Agribusiness AccountsLocation: Docklands and Bendigo locations availableContract Duration: Starting immediately until June 30th (Potential for extension) Hours: 8:30am-5pmAbout the Role:Join a specialised Banking accounts team, assisting with processing high volumes of customer account openings during the critical end-of-financial-year period. This is a fantastic opportunity for those with experience in admin/clerQuality Assurance/Data Entry – Specialised Agribusiness AccountsLocation: Docklands and Bendigo locations availableContract Duration: Starting immediately until June 30th (Potential for extension) Hours: 8:30am-5pmAbout the Role:Join a specialised Banking accounts team, assisting with processing high volumes of customer account openings during the critical end-of-financial-year period. This is a fantastic opportunity for those with experience in admin/cler
- Quality Assurance – Specialised Agribusiness AccountsLocation: Docklands and Bendigo locations available Contract Duration: Starting immediately until June 30th (Potential for extension) Hours: 8:30am-5pmAbout the Role:Join a specialised Banking accounts team, assisting with processing high volumes of customer account openings during the critical end-of-financial-year period. This is a fantastic opportunity for those with experience in admin/clerical rolesQuality Assurance – Specialised Agribusiness AccountsLocation: Docklands and Bendigo locations available Contract Duration: Starting immediately until June 30th (Potential for extension) Hours: 8:30am-5pmAbout the Role:Join a specialised Banking accounts team, assisting with processing high volumes of customer account openings during the critical end-of-financial-year period. This is a fantastic opportunity for those with experience in admin/clerical roles
- About the roleMy client is an Australian leader in automated packaging solutions. Due to experiencing growth we are seeking a Junior Customer Service Officer to join the small customer service team based in HeidelbergReporting directly through to the Customer Optimisation Manager, this position will require the highest level of service provided to their customers across AustraliaYou will be responsible for:Receiving, responding and calling to all customerAbout the roleMy client is an Australian leader in automated packaging solutions. Due to experiencing growth we are seeking a Junior Customer Service Officer to join the small customer service team based in HeidelbergReporting directly through to the Customer Optimisation Manager, this position will require the highest level of service provided to their customers across AustraliaYou will be responsible for:Receiving, responding and calling to all customer
- About the Role: This position involves triaging incoming calls from policy holders, not just a call centre role. It requires outstanding communication skills, resilience, and a genuine passion for customer service, as you'll be supporting individuals who may be distressed.Key Responsibilities:Triage claims effectively, evaluate its urgency of a call back or the policy holder being transferred to a claims manager for immediate support Participate in ongoingAbout the Role: This position involves triaging incoming calls from policy holders, not just a call centre role. It requires outstanding communication skills, resilience, and a genuine passion for customer service, as you'll be supporting individuals who may be distressed.Key Responsibilities:Triage claims effectively, evaluate its urgency of a call back or the policy holder being transferred to a claims manager for immediate support Participate in ongoing
- My client based in Altona is seeking an experienced Customer Service Manager to join the team. In this role previous experience within the transport and logistics industry is not essential however experience in a management role is needed. If you are a highly skilled & motivated individual who enjoys managing a team and bringing a can do attitude to each day please apply here! Permanent Full Time - Office Hours Monday to Friday Location: Altona You will beMy client based in Altona is seeking an experienced Customer Service Manager to join the team. In this role previous experience within the transport and logistics industry is not essential however experience in a management role is needed. If you are a highly skilled & motivated individual who enjoys managing a team and bringing a can do attitude to each day please apply here! Permanent Full Time - Office Hours Monday to Friday Location: Altona You will be
- Collections OfficerYour new company Wanting to make a difference in the community? This is the perfect opportunity for you to join a recognised big-4-bank who are committed to provisioning the best service and assistance to new and existing customers. Their aim is to make a positive difference for their customers, their employees and the wider community which is at the center of everything they do.Your new role Some of your responsibilities within a contacCollections OfficerYour new company Wanting to make a difference in the community? This is the perfect opportunity for you to join a recognised big-4-bank who are committed to provisioning the best service and assistance to new and existing customers. Their aim is to make a positive difference for their customers, their employees and the wider community which is at the center of everything they do.Your new role Some of your responsibilities within a contac
- Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks iStart your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks i
- Hardship and Collections OfficerYour new company Wanting to make a difference in the community? This is the perfect opportunity for you to join a recognised big-4-bank who are committed to provisioning the best service and assistance to new and existing customers. Their aim is to make a positive difference for their customers, their employees and the wider community which is at the center of everything they do.Your new role Some of your responsibilities wiHardship and Collections OfficerYour new company Wanting to make a difference in the community? This is the perfect opportunity for you to join a recognised big-4-bank who are committed to provisioning the best service and assistance to new and existing customers. Their aim is to make a positive difference for their customers, their employees and the wider community which is at the center of everything they do.Your new role Some of your responsibilities wi
- This is your opportunity to join a Global Insurance company with a great team culture and state of the art facilities! This organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a positive team environment, employees are valued and recognised for their efforts and commitment.As a Claims Consultant, your main responsibility will be to manage property claims from start to finishThis is your opportunity to join a Global Insurance company with a great team culture and state of the art facilities! This organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a positive team environment, employees are valued and recognised for their efforts and commitment.As a Claims Consultant, your main responsibility will be to manage property claims from start to finish
- Your New CompanyJoin a leading construction industry player known for delivering exceptional projects over the past 21 years. This company prides themselves on outstanding customer service and are now expanding their team with multiple Project Coordinator positions in Hillsdale.Your New RoleAs a Project Coordinator, you'll be at the heart of coordinating vital social housing projects, supported by an approachable and supportive Contract Manager. This dynamYour New CompanyJoin a leading construction industry player known for delivering exceptional projects over the past 21 years. This company prides themselves on outstanding customer service and are now expanding their team with multiple Project Coordinator positions in Hillsdale.Your New RoleAs a Project Coordinator, you'll be at the heart of coordinating vital social housing projects, supported by an approachable and supportive Contract Manager. This dynam
- Our client is a leader in sustainable waste management solutions, delivering essential services that support businesses, communities, and the environment. As part of a company committed to innovation and sustainability, you’ll be joining a team that values efficiency, customer satisfaction, and continuous improvement.They are seeking a Customer Service Administrator to play a vital role in ensuring seamless service delivery. This is a dynamic position thatOur client is a leader in sustainable waste management solutions, delivering essential services that support businesses, communities, and the environment. As part of a company committed to innovation and sustainability, you’ll be joining a team that values efficiency, customer satisfaction, and continuous improvement.They are seeking a Customer Service Administrator to play a vital role in ensuring seamless service delivery. This is a dynamic position that
- Provide effective administrative and coordination services, supporting a skilled Services team to efficiently address needs and deliver successful customer and business outcomesAbout the roleProactive coordination of guest services across all sites, ensuring a consistently high level of service.Professional and timely response to all inquiries, calls, and requests.Efficient visitor management, including greeting, sign-in, and assistance.Regular site inspecProvide effective administrative and coordination services, supporting a skilled Services team to efficiently address needs and deliver successful customer and business outcomesAbout the roleProactive coordination of guest services across all sites, ensuring a consistently high level of service.Professional and timely response to all inquiries, calls, and requests.Efficient visitor management, including greeting, sign-in, and assistance.Regular site inspec
- Key accountabilities• Respond to multifaceted enquiries from customers on a wide range of matters and provide timely,accurate, and consistent advice and information on services via a range of interaction channels, as perorganisational processes and standards to ensure optimal service delivery and put the customer at thecentre• Update and maintain records and databases, complying with service delivery systems and processes,to ensure that all information isKey accountabilities• Respond to multifaceted enquiries from customers on a wide range of matters and provide timely,accurate, and consistent advice and information on services via a range of interaction channels, as perorganisational processes and standards to ensure optimal service delivery and put the customer at thecentre• Update and maintain records and databases, complying with service delivery systems and processes,to ensure that all information is
- Engage with the community while delivering exceptional customer service.Join a dynamic and bustling library in South Australia.Exciting opportunity to work with a local council!Who we are Randstad is excited to collaborate with a Northern local council to hire enthusiastic and confident library staff who are committed to delivering exceptional customer service. As a valued member of the library team, you will actively engage with patrons, fostering meaningEngage with the community while delivering exceptional customer service.Join a dynamic and bustling library in South Australia.Exciting opportunity to work with a local council!Who we are Randstad is excited to collaborate with a Northern local council to hire enthusiastic and confident library staff who are committed to delivering exceptional customer service. As a valued member of the library team, you will actively engage with patrons, fostering meaning
- Randstad is seeking expressions of interest for an upcoming major national event. We are looking for candidates across northern regionl Victoria( Wodonga, Wangaratta, Benalla,Mansfield,Beechworth, Myrtleford, Bright, Alexandra, Tallangatta, Corryong, Moira, Cobram, Shepparton, Campaspe )for our talent pool to be available to work before, the day of, or after the event.These assignments can vary in length from working the day of the event only (Saturday), tRandstad is seeking expressions of interest for an upcoming major national event. We are looking for candidates across northern regionl Victoria( Wodonga, Wangaratta, Benalla,Mansfield,Beechworth, Myrtleford, Bright, Alexandra, Tallangatta, Corryong, Moira, Cobram, Shepparton, Campaspe )for our talent pool to be available to work before, the day of, or after the event.These assignments can vary in length from working the day of the event only (Saturday), t
- Randstad is seeking expressions of interest for an upcoming major national event. We are looking for candidates across Northern Regionl Victoria(GANNAWARRA, NORTHERN GRAMPIANS, HORSHAM,WEST WIMMERA, MILDURA, SWAN HILL,HINDMARSH, BULOKE,LODDON,YARRIAMBIACK )for our talent pool to be available to work before, the day of, or after the event.These assignments can vary in length from working the day of the event only (Saturday), through to longer assignment lenRandstad is seeking expressions of interest for an upcoming major national event. We are looking for candidates across Northern Regionl Victoria(GANNAWARRA, NORTHERN GRAMPIANS, HORSHAM,WEST WIMMERA, MILDURA, SWAN HILL,HINDMARSH, BULOKE,LODDON,YARRIAMBIACK )for our talent pool to be available to work before, the day of, or after the event.These assignments can vary in length from working the day of the event only (Saturday), through to longer assignment len
- Join a highly regarded provider of automotive and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders.What's in it for youA strong focus on your development and progression with a range of internal promotion opportunities in a growing organisationFriendly and supportive team environment with team and social eventsBenefit from the leadership team's wealth of knowledgJoin a highly regarded provider of automotive and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders.What's in it for youA strong focus on your development and progression with a range of internal promotion opportunities in a growing organisationFriendly and supportive team environment with team and social eventsBenefit from the leadership team's wealth of knowledg
- Join a highly regarded provider of recovieries and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders.What's in it for youA strong focus on your development and progression with a range of internal promotion opportunities in a growing organisationFriendly and supportive team environment with team and social eventsBenefit from the leadership team's wealth of knowledJoin a highly regarded provider of recovieries and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders.What's in it for youA strong focus on your development and progression with a range of internal promotion opportunities in a growing organisationFriendly and supportive team environment with team and social eventsBenefit from the leadership team's wealth of knowled
- Entry Level Banking Your new companyJoin one of Australia’s largest outsourced salary packaging companies who are known for their award winning customer service on their journey to provide simple salary packaging solutions to Australians. They want to help people enjoy more of their income and would love to have you come along as their new customer service expert!Your new roleAs a Customer Service Representative your key contribution will be to provide topEntry Level Banking Your new companyJoin one of Australia’s largest outsourced salary packaging companies who are known for their award winning customer service on their journey to provide simple salary packaging solutions to Australians. They want to help people enjoy more of their income and would love to have you come along as their new customer service expert!Your new roleAs a Customer Service Representative your key contribution will be to provide top
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Join the vibrant world of customer service with Randstad Australia. Whether you excel in handling customer inquiries or thrive in a fast-paced call center environment, we offer a variety of positions ranging from representative roles to managerial positions. Discover both temporary and permanent roles that align with your lifestyle and career aspirations, including remote opportunities for enhanced flexibility. Reach out for personalized career guidance and let us connect you with top employers who value customer-centric talent. Read more about working in customer service here.
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