- The concierge is a critical support role that enables appropriate disaster recovery service delivery to affected communities and individuals. The incumbent will provide complex, high quality administrative support to the Recovery programs team in addition to the departments executive team and wider Business Unit.The Concierge will be a flexible and proactive problem solver who shows initiative and commitment to positive community outcomes by working efficiThe concierge is a critical support role that enables appropriate disaster recovery service delivery to affected communities and individuals. The incumbent will provide complex, high quality administrative support to the Recovery programs team in addition to the departments executive team and wider Business Unit.The Concierge will be a flexible and proactive problem solver who shows initiative and commitment to positive community outcomes by working effici
- As part of the Customer Experience and Analytics team, the Customer Relations Officer contributes to the development of an efficient, professional and tactful complaint handling service to customers in matters concerning service delivery, information, customer experience and claims. As well as performing duties specified in this position description an employee may be required to undertake other duties or functions consistent with their classification, capAs part of the Customer Experience and Analytics team, the Customer Relations Officer contributes to the development of an efficient, professional and tactful complaint handling service to customers in matters concerning service delivery, information, customer experience and claims. As well as performing duties specified in this position description an employee may be required to undertake other duties or functions consistent with their classification, cap
