A well-known logistics and transport company, known for its reliable service, is looking for a friendly and enthusiastic Retail Assistant to join their team right in the heart of the CBD. If you love interacting with customers and enjoy the buzz of a busy work environment, this could be the perfect role for you!
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Role Overview:
As a Retail Assistant, you’ll be the first point of contact for customers picking up their parcels. Your job is to ensure smooth transactions and a positive experience for everyone. If you’re organised, friendly, and enjoy a busy work environment, this role is perfect for you!
Key Responsibilities:
- Greet and assist customers with parcel pick-up and drop-off services.
- Provide exceptional customer service, ensuring each customer has a positive experience.
- Manage and organise parcels efficiently, maintaining a tidy and orderly work space.
- Handle customer inquiries and resolve any issues
- Operate point-of-sale systems and manage transactions accurately.
- Collaborate with team members to ensure smooth operations and a seamless customer experience.
Key Requirements:
- Previous experience in a retail or customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks simultaneously.
- A friendly and approachable with a strong customer focus.
- Flexibility to work casual hours, including weekends and public holidays as needed.
Benefits:
- Be part of a supportive and dynamic team.
- Freshly renovated store
- Easily accessible by public transport
- Enjoy a flexible work schedule.
- Gain valuable experience in a retail and customer service environment.
- Opportunities for growth and development within the company.
If this Customer Service role sounds like what you’re looking for, APPLY NOW, or for a confidential discussion, please email donna.t@randstad.com.au.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.