receptionist /administrator.

As the dedicated Receptionist/Administrator, you will serve as the first point of contact for the office.

Your responsibilities will include taking phone enquiries from clients, handling walk-in inquiries, and performing general office management tasks. You will maintain ongoing communication with clients, provide updates, and address requests to ensure they feel informed and supported. Key duties include:

• Serving as the first point of contact for routine client inquiries, handling inbound and outbound calls and emails to ensure timely responses.
• Answering the phone and directing calls to the correct offices.
• Greeting clients and visitors, directing them to meeting rooms.
• Creating and managing digital and hard copy filing systems.
• Printing and photocopying office documentation.
• Maintaining up-to-date internal phone and email contact lists.
• Collecting mail from the post office and completing daily banking tasks.

As the first point of contact, a commitment to high-level customer service is essential. We want our customers to be greeted with a friendly, smiling face and a helping hand. To be successful in this role, you will need:

• Exceptional customer service skills.
• Very strong organizational skills.
• A professional phone manner.
• Experience handling calls in an office environment.
• Proven experience in administrative roles.
• General accounting knowledge is desirable.

• Annual Salary: $60,000 to $70,000 plus superannuation.
• Opportunity: Permanent position with a reputable firm.

If you feel you have the skills and experience to be a success in this role, apply now with a current resume. For more information or a confidential discussion about your next career move, please contact Jemma at Jemma.Aitken@randstad.com.au or on 0467 962 096.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.