- Responsibilities:- Oversee and manage all aspects of compliance programs.- Develop, implement, and maintain compliance policies and procedures.- Conduct regular audits and assessments to ensure compliance with relevant regulations.- Lead internal and external compliance audits, including ISO 9001, ISO 14001, and other relevant standards.- Collaborate with cross-functional teams to promote a culture of compliance and continuous improvement.- Provide traininResponsibilities:- Oversee and manage all aspects of compliance programs.- Develop, implement, and maintain compliance policies and procedures.- Conduct regular audits and assessments to ensure compliance with relevant regulations.- Lead internal and external compliance audits, including ISO 9001, ISO 14001, and other relevant standards.- Collaborate with cross-functional teams to promote a culture of compliance and continuous improvement.- Provide trainin
- Financial Assistance Manager Must have: Financial Hardship/ Financial Assistance Management Experience. Ability to coach and develop a team of 7 including an assistant manager, supervisor, financial hardship specialists and deceased estate administrators.Sound knowledge and demonstrated understanding of current ASIC Debt Collections Guidelines, NCCP, Privacy Act, APRA APS 220 and COBCOP as well as IDR and EDR processes.Australian Citizen or Permanent ResiFinancial Assistance Manager Must have: Financial Hardship/ Financial Assistance Management Experience. Ability to coach and develop a team of 7 including an assistant manager, supervisor, financial hardship specialists and deceased estate administrators.Sound knowledge and demonstrated understanding of current ASIC Debt Collections Guidelines, NCCP, Privacy Act, APRA APS 220 and COBCOP as well as IDR and EDR processes.Australian Citizen or Permanent Resi
- Operations Associate Are you looking to take your next step within the financial services industry? Our client is currently seeking an operations associate to join as they are going through a period of growth. They’re a reverse mortgage lender that specialises in helping individuals over 55 unlock the equity they have built up in their home. They operate on the principles of celebration, optimism, trust, approachability, and spirit. Join this growing compaOperations Associate Are you looking to take your next step within the financial services industry? Our client is currently seeking an operations associate to join as they are going through a period of growth. They’re a reverse mortgage lender that specialises in helping individuals over 55 unlock the equity they have built up in their home. They operate on the principles of celebration, optimism, trust, approachability, and spirit. Join this growing compa
- Financial Hardship Manager Must have: Financial Hardship/ Financial Assistance Management Experience. Ability to coach and develop a team of 7 including an assistant manager, supervisor, financial hardship specialists and deceased estate administrators.Sound knowledge and demonstrated understanding of current ASIC Debt Collections Guidelines, NCCP, Privacy Act, APRA APS 220 and COBCOP as well as IDR and EDR processes.Australian Citizen or Permanent ResideFinancial Hardship Manager Must have: Financial Hardship/ Financial Assistance Management Experience. Ability to coach and develop a team of 7 including an assistant manager, supervisor, financial hardship specialists and deceased estate administrators.Sound knowledge and demonstrated understanding of current ASIC Debt Collections Guidelines, NCCP, Privacy Act, APRA APS 220 and COBCOP as well as IDR and EDR processes.Australian Citizen or Permanent Reside
- Litigation and Financial Hardship Specialist / Assistant Manager Must have: Hardships / Financial Assistance Experience (ideally in retail - mortgages) Sound knowledge and demonstrated understanding of litigation, legal recoveries process, Repossession process, Statutory Notices, Bankruptcy and Deceased Estate.Ability to manage complex matters, escalations and quality assurance to ensure all collections activities adhere to applicable legislative requiremeLitigation and Financial Hardship Specialist / Assistant Manager Must have: Hardships / Financial Assistance Experience (ideally in retail - mortgages) Sound knowledge and demonstrated understanding of litigation, legal recoveries process, Repossession process, Statutory Notices, Bankruptcy and Deceased Estate.Ability to manage complex matters, escalations and quality assurance to ensure all collections activities adhere to applicable legislative requireme
