- About the position:The primary purpose of Service Desk Analyst role is to provide 2nd and 3rd level service desk support andmanaging ICT incidents and Service Requests, using the incident management and request fulfillmentprocesses, in line with Service Desk objectives.Service Delivery• Provide accurate Incident management, Problem management, Change management and ServiceRequest management, within established Service Level Agreement (SLA) and Operating LeAbout the position:The primary purpose of Service Desk Analyst role is to provide 2nd and 3rd level service desk support andmanaging ICT incidents and Service Requests, using the incident management and request fulfillmentprocesses, in line with Service Desk objectives.Service Delivery• Provide accurate Incident management, Problem management, Change management and ServiceRequest management, within established Service Level Agreement (SLA) and Operating Le
do I need to have a resume to apply to jobs?
Yes. To apply to jobs on randstad.com.au, you'll need to have a resume. We accept a variety of file formats including word documents and PDFs. You can also upload your resume from a third party site like Dropbox or Google Drive or you can apply with your existing Seek or LinkedIN account to speed up the process. If you need help creating your resume, we recommend reading our career advice blog for resume writing advice.
how do I apply to jobs I'm interested in?
The best way to apply for jobs on Randstad is to create an account. When signed in, simply click the apply now button on any job you're interested in. Some job postings may also have contact information for the recruiters involved, if you prefer to call directly.
I applied for a job and never heard back. What now?
Due to the large volume of applications Randstad receives, it is not always possible to inform candidates when they were not selected for an interview. Rest assured that if you were chosen to be interviewed, a Randstad consultant will be in touch with you shortly. If there is a particular type of role you are interested in, we recommend you book a consultation with a recruiter, so they can help you find jobs that interest you and match your skills and qualifications.
can I get an alert when a job I'm interested in is posted?
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can you help with my resume?
Absolutely. Though we can't write your resume for you, we can help you fine-tune it. First and foremost we recommend reading the numerous resources available to you on our career advice blog. There's lots of helpful advice on resume writing, for your job interview and useful tips for your career. If you feel you need more help, you can book an appointment with a Randstad consultant to discuss your resume and what types of jobs you're looking to find.
do you have any advice for job seekers?
Helping job seekers with their resumes, interview skills and other elements of their job hunt is a key part of what we do. We highly recommend you check out our career advice center for ongoing advice. You can also reach out to a Randstad consultant for one on one advice.