- Are you looking for a role that makes a difference? Are you interested in working with a preferred Federal Government department?The EL1 Assistant Director Policy and Research will exercise a considerable degree of independence to engage in complex problem solving and issues management within the functions of the Scheme Effectiveness branch. The position requires exercising sound decision-making and judgement to produce high-level policy advice and operatiAre you looking for a role that makes a difference? Are you interested in working with a preferred Federal Government department?The EL1 Assistant Director Policy and Research will exercise a considerable degree of independence to engage in complex problem solving and issues management within the functions of the Scheme Effectiveness branch. The position requires exercising sound decision-making and judgement to produce high-level policy advice and operati
- About the RoleThe Complaints Officer is the first point of contact for members of the public making complaints or enquiries. The role involves managing a range of moderately complex to complex matters, ensuring all interactions are handled with professionalism, empathy, and efficiency. You will work closely with internal and external stakeholders to assess and resolve issues promptly.Key ResponsibilitiesManage complaints received through various channels,About the RoleThe Complaints Officer is the first point of contact for members of the public making complaints or enquiries. The role involves managing a range of moderately complex to complex matters, ensuring all interactions are handled with professionalism, empathy, and efficiency. You will work closely with internal and external stakeholders to assess and resolve issues promptly.Key ResponsibilitiesManage complaints received through various channels,
