- Randstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park.The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:Manage inquiries for existing customers relatRandstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park.The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:Manage inquiries for existing customers relat
- Start an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:BStart an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:B
- Our Client:A well-established leader in the automotive industry, specializing in premium products and customer satisfaction, is seeking a dedicated Customer Service Representative to join their customer service team. This 6-month temporary role is ideal for someone looking to transition into a permanent position.Key Responsibilities:Answering customer calls, processing orders in Salesforce, and assisting with inquiriesLiaising with logistics, sales, and prOur Client:A well-established leader in the automotive industry, specializing in premium products and customer satisfaction, is seeking a dedicated Customer Service Representative to join their customer service team. This 6-month temporary role is ideal for someone looking to transition into a permanent position.Key Responsibilities:Answering customer calls, processing orders in Salesforce, and assisting with inquiriesLiaising with logistics, sales, and pr
- About Our Client:Our client is a superstar in the industrial and electronic solutions, renowned for delivering high-quality products and lightning-fast service. As they continue to expand, they are seeking three enthusiastic Customer Service Representatives to join their dynamic team in Smithfield.Your New Role:Step into a vibrant position where no two days are the same! In this role, you’ll be:Fielding Inquiries: Responding to customer and supplier inquiAbout Our Client:Our client is a superstar in the industrial and electronic solutions, renowned for delivering high-quality products and lightning-fast service. As they continue to expand, they are seeking three enthusiastic Customer Service Representatives to join their dynamic team in Smithfield.Your New Role:Step into a vibrant position where no two days are the same! In this role, you’ll be:Fielding Inquiries: Responding to customer and supplier inqui
- Your New Company:Our client is one of Australia’s leading manufacturers and suppliers of roll formed steel building products and are renowned by top clients for their high quality products and fast turnaround times. Due to upcoming projects, our client is looking for a Customer Service Representative to join their high-performing Customer Service team based in Erskine Park. Your New Role:Reporting to a supportive and knowledgeable Customer Service Manager,Your New Company:Our client is one of Australia’s leading manufacturers and suppliers of roll formed steel building products and are renowned by top clients for their high quality products and fast turnaround times. Due to upcoming projects, our client is looking for a Customer Service Representative to join their high-performing Customer Service team based in Erskine Park. Your New Role:Reporting to a supportive and knowledgeable Customer Service Manager,
- Multiple positions open for an experienced Customer Service Officer within our government clients team.Location: Geraldton WALocation: Broome WADetailsContract: 12 months, starting Jan 2025Hourly Rate: $37.36 p/h plus superProviding Face to Face, Front of House/reception support for agency enquiries. With strong participant engagement.Utilise various ICT/business systems to manage and action participant data and information.Undertake outbound and inbound pMultiple positions open for an experienced Customer Service Officer within our government clients team.Location: Geraldton WALocation: Broome WADetailsContract: 12 months, starting Jan 2025Hourly Rate: $37.36 p/h plus superProviding Face to Face, Front of House/reception support for agency enquiries. With strong participant engagement.Utilise various ICT/business systems to manage and action participant data and information.Undertake outbound and inbound p
- Exciting career opportunity to join a successful Australian owned and operated business that produces high quality products that are distributed across the globe.Full training provided and work life balance - no weekend work or late nights!You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.This role will require a positive and eExciting career opportunity to join a successful Australian owned and operated business that produces high quality products that are distributed across the globe.Full training provided and work life balance - no weekend work or late nights!You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.This role will require a positive and e
- Your New Company: This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products and machinery to restaurants, major hotels and retailers. Your New Role:In your role as the Customer Service Order Processor, you will report to a supportive Customer Service Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience. Your MainYour New Company: This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products and machinery to restaurants, major hotels and retailers. Your New Role:In your role as the Customer Service Order Processor, you will report to a supportive Customer Service Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience. Your Main
- Your New Company: This is your opportunity to join a unique, Australian FMCG boutique, offering their niche products and expertise to a vast range of clients across the nation. Your New Role:In your role as the Customer Service Representative, you will report to a supportive and friendly Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience. Your Main Duties: Order processing via phone and email HYour New Company: This is your opportunity to join a unique, Australian FMCG boutique, offering their niche products and expertise to a vast range of clients across the nation. Your New Role:In your role as the Customer Service Representative, you will report to a supportive and friendly Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience. Your Main Duties: Order processing via phone and email H
- Client Service ConsultantDo you thrive in fast paced customer focused environments? This is the perfect opportunity for you to grow within a company focused on well-being and development of employees! From an annual trip for all employees every year to well-being days, this is the perfect environment to grow within a business that believes in you! Think you have what it takes to be a Client Service Consultant? Apply today!Your new roleAs a service consultaClient Service ConsultantDo you thrive in fast paced customer focused environments? This is the perfect opportunity for you to grow within a company focused on well-being and development of employees! From an annual trip for all employees every year to well-being days, this is the perfect environment to grow within a business that believes in you! Think you have what it takes to be a Client Service Consultant? Apply today!Your new roleAs a service consulta
- Job Opportunity: Front of House Customer Service Representative and Team leader We are looking for a friendly and reliable individual to join our team as a Front of House Customer Service Representative. In this role, you will be the first point of contact for customers, providing assistance and ensuring they have a positive experience.Key Responsibilities:Greet and assist customers in a professional manner.Answer inquiries and provide accurate informationJob Opportunity: Front of House Customer Service Representative and Team leader We are looking for a friendly and reliable individual to join our team as a Front of House Customer Service Representative. In this role, you will be the first point of contact for customers, providing assistance and ensuring they have a positive experience.Key Responsibilities:Greet and assist customers in a professional manner.Answer inquiries and provide accurate information
- Customer Service Representative - Storm Season Located in South Brisbane - hybrid options & free parking!Full time contract - multiple opportunities availableGain experience with one of Queensland's top leading insurers! About the role:Our team is currently pipelining and shortlisting for full-time customer service call centre opportunities. In this role you will be responsible for taking inbound calls whilst providing exceptional first point of contact foCustomer Service Representative - Storm Season Located in South Brisbane - hybrid options & free parking!Full time contract - multiple opportunities availableGain experience with one of Queensland's top leading insurers! About the role:Our team is currently pipelining and shortlisting for full-time customer service call centre opportunities. In this role you will be responsible for taking inbound calls whilst providing exceptional first point of contact fo
- This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options.Contact Centre Operator x10Pay rate: $33.96 per hour + superStart Date: Asap, before ChristmasEnd Date: 27/06/2025 with possibility of extensionLocation: Newcastle, Hybrid working options (work from home)About your new roleAThis is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options.Contact Centre Operator x10Pay rate: $33.96 per hour + superStart Date: Asap, before ChristmasEnd Date: 27/06/2025 with possibility of extensionLocation: Newcastle, Hybrid working options (work from home)About your new roleA
- Join a Growing Industrial Leader in Hume ACT!Are you ready to thrive in a fast-paced environment where attention to detail and excellent customer service are key? Our client, a rapidly growing industrial distributor and manufacturer, is seeking an experienced Customer Service Representative to join their dynamic team. This is a full-time temporary position, with the potential to become permanent for the right candidate. Responsibilities of this role includJoin a Growing Industrial Leader in Hume ACT!Are you ready to thrive in a fast-paced environment where attention to detail and excellent customer service are key? Our client, a rapidly growing industrial distributor and manufacturer, is seeking an experienced Customer Service Representative to join their dynamic team. This is a full-time temporary position, with the potential to become permanent for the right candidate. Responsibilities of this role includ
- Customer Service Representative - Disaster Season Located in the South & North side Brisbane - Hybrid Options after trainingFull time contract - multiple opportunities availableGain experience with Queensland Government About the role:Our team is currently accepting expressions of interest applications for full-time customer service call centre operators. In this role you will be responsible for taking inbound calls whilst providing exceptional first poinCustomer Service Representative - Disaster Season Located in the South & North side Brisbane - Hybrid Options after trainingFull time contract - multiple opportunities availableGain experience with Queensland Government About the role:Our team is currently accepting expressions of interest applications for full-time customer service call centre operators. In this role you will be responsible for taking inbound calls whilst providing exceptional first poin
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a permBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a perm
- The Company:This is your opportunity to join a unique, Australian FMCG boutique, offering their niche products and expertise to a vast range of clients across the nation. The Role:As the Logistics Coordinator you will work amongst a small, tight knit team, offering inventory support, sales administration and handling the supply chain functions. The core duties include:Coordinate the logistics of products from the warehouse to the customer Manage stock invThe Company:This is your opportunity to join a unique, Australian FMCG boutique, offering their niche products and expertise to a vast range of clients across the nation. The Role:As the Logistics Coordinator you will work amongst a small, tight knit team, offering inventory support, sales administration and handling the supply chain functions. The core duties include:Coordinate the logistics of products from the warehouse to the customer Manage stock inv
- Customer Service ConsultantJoin our Customer Service Consultant team!Full time contract - multiple opportunities availableBrisbane CBD LocationAbout the role:Randstad will be collaborating with several companies to support their business support functions. As a Customer Service Consultant, you'll be the first point of contact for customers, providing solutions, offering guidance, and ensuring a seamless experience across multiple communication channels.KeyCustomer Service ConsultantJoin our Customer Service Consultant team!Full time contract - multiple opportunities availableBrisbane CBD LocationAbout the role:Randstad will be collaborating with several companies to support their business support functions. As a Customer Service Consultant, you'll be the first point of contact for customers, providing solutions, offering guidance, and ensuring a seamless experience across multiple communication channels.Key
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customer service representative jobs overview
On this page, you will find a list of our current customer service representative jobs and an overview of the typical responsibilities and expectations of a customer service representative. You can compare and filter relevant customer service representative positions based on specialism, location and salary to find your ideal job match.
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customer service representative jobs contract types
Customer service representative jobs are available in various contract types. These include:
- customer service representative jobs - permanent: in a permanent position, you work as a customer service representative for the same organisation long-term. This role gives you a steady income until retirement or resignation.
- customer service representative jobs - contract: in a contract position, you work as a customer service representative for a few months. You have the flexibility of moving on to other roles when the contract lapses.
- customer service representative jobs - temporary: in a temporary position, you work as a customer service representative for a few months. Temporary employment is a good way to improve your customer service and relationship-building skills.
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about customer service representative jobs
As a customer service representative, you assist customers with their orders and handle complaints. Your duties involve answering phone calls, providing information about the company’s products and assisting customers with returns. You resolve issues, troubleshoot problems and provide technical assistance to customers. The role requires good communication skills since you spend most of the day speaking with clients through phone calls or emails.
Would you like to know more about this job? Then check out the customer service representative job profile page.
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how much does a customer service representative make in Australia?
You will find more information on the customer service representative salary on the customer service representative job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service representative jobs
If you are ready to apply for a customer service representative job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service representative?
If you are interested in becoming a customer service representative, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the 'education and qualifications' section of our customer service representative job profile.
You don’t require any educational qualifications to become a customer service representative. However, if you want to improve your employment prospects, undertake training courses that improve your communication skills and knowledge in using administration software. For example, complete a Certificate III course in business (customer engagement). While many customer service jobs are entry-level and don’t require prior experience, having a background in sales or marketing improves your prospects.
In the customer service representative job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service representative jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service representative job is available that meets your criteria, you will be informed instantly.