- Randstad is seeking candidates who are passionate about providing customers with exceptional customer service! We are partnering with a reputable client for an exciting, well-sought after opportunity. About the role:Face to face customer servicePermanent PART TIMEMonday to Sunday roster with various shifts Adhering to compliance and regulation requirementsOutstanding team cultureAbout you: MUST be available to work all shifts Exceptional communication skilRandstad is seeking candidates who are passionate about providing customers with exceptional customer service! We are partnering with a reputable client for an exciting, well-sought after opportunity. About the role:Face to face customer servicePermanent PART TIMEMonday to Sunday roster with various shifts Adhering to compliance and regulation requirementsOutstanding team cultureAbout you: MUST be available to work all shifts Exceptional communication skil
- Customer Service OfficerLocation: Launceston, TASContract Length: 3 months + Hourly Rate: $40 - $45 per hour + superJob Type: Part-time (between 2 - 4 days per week)About the Role:We are seeking a dedicated and customer-focused Customer Service Officer to join our team in Launceston. In this role, you will be the first point of contact for customers, providing exceptional service, handling inquiries, and resolving issues efficiently. You will play a key roCustomer Service OfficerLocation: Launceston, TASContract Length: 3 months + Hourly Rate: $40 - $45 per hour + superJob Type: Part-time (between 2 - 4 days per week)About the Role:We are seeking a dedicated and customer-focused Customer Service Officer to join our team in Launceston. In this role, you will be the first point of contact for customers, providing exceptional service, handling inquiries, and resolving issues efficiently. You will play a key ro
- Are you passionate about customer service and the aviation industry and want to work within a great team environment with an employer like no other? We have some exciting opportunities to join the Adelaide Airport in their Landside Operations team on a permanent part time basis.In these roles you will work within the Landside Operations team- a truly rewarding role for those who love to work in a team environment with a variety of tasks, outdoors. A high lAre you passionate about customer service and the aviation industry and want to work within a great team environment with an employer like no other? We have some exciting opportunities to join the Adelaide Airport in their Landside Operations team on a permanent part time basis.In these roles you will work within the Landside Operations team- a truly rewarding role for those who love to work in a team environment with a variety of tasks, outdoors. A high l
- Randstad has partnered exclusively with a reputable manufacturing company! Due to an influx of work and projects my client based in Welshpool are needing a Customer Service Officer to join their team! Your Duties:Responsible for supporting and maintaining high quality customer relationshipsProvides internal and external customer support relating to enquiries and requestsProvides the first point of contact for service customersData entryGeneral administratiRandstad has partnered exclusively with a reputable manufacturing company! Due to an influx of work and projects my client based in Welshpool are needing a Customer Service Officer to join their team! Your Duties:Responsible for supporting and maintaining high quality customer relationshipsProvides internal and external customer support relating to enquiries and requestsProvides the first point of contact for service customersData entryGeneral administrati
- Casual Recreation Centre - Customer Service OfficerWork within a fun, dedicated and hardworking teamCasual hourly rate of $33.96 ph + superConnect with community members to create positive experiencesWho we areRandstad is seeking casual Customer Service Officers and/or Kiosk Attendants to join the Golden Grove Recreation and Arts Centre and Turramurra Recreation Centre, this role will be dual location. These North Eastern based centres are one of several ACasual Recreation Centre - Customer Service OfficerWork within a fun, dedicated and hardworking teamCasual hourly rate of $33.96 ph + superConnect with community members to create positive experiencesWho we areRandstad is seeking casual Customer Service Officers and/or Kiosk Attendants to join the Golden Grove Recreation and Arts Centre and Turramurra Recreation Centre, this role will be dual location. These North Eastern based centres are one of several A
- Customer Service Officer - Logistics IndustryMonday to Friday9am -5:00pm My client is a National Transport and logistics organisation based in Tullamarine & due to growth we are currently seeking an experienced customer service officer. This role is a permanent full time position. In this role, you will be responsible for:First point of contact for all incoming calls and enquiriesEnsure the highest level of accuracy with customer requests and bookings.CommCustomer Service Officer - Logistics IndustryMonday to Friday9am -5:00pm My client is a National Transport and logistics organisation based in Tullamarine & due to growth we are currently seeking an experienced customer service officer. This role is a permanent full time position. In this role, you will be responsible for:First point of contact for all incoming calls and enquiriesEnsure the highest level of accuracy with customer requests and bookings.Comm
- We are seeking Customer Service professionals at the APS4 level. The ideal candidate must have excellent attention to detail and should be equipped with robust written and verbal communication. Position description:Inbox management.Maintaining spreadsheets.Liaising with internal and external stakeholders.Responding to customer enquiries via phone and email.Provide high level administrative advice and support.Drafting and reviewing internal and external comWe are seeking Customer Service professionals at the APS4 level. The ideal candidate must have excellent attention to detail and should be equipped with robust written and verbal communication. Position description:Inbox management.Maintaining spreadsheets.Liaising with internal and external stakeholders.Responding to customer enquiries via phone and email.Provide high level administrative advice and support.Drafting and reviewing internal and external com
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a permBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a perm
- Randstad is taking expressions of interest for multiple debt collection officers for a Queensland State Government department. Working in a call centre environment, you will receive and make a high volume of calls relating to the collection of unrecovered debts. The role will see you assisting Queensland residents with debts and payments to ensure a positive outcome for all.Key duties:Proactively supporting clients to recover debts Use judgment to make effRandstad is taking expressions of interest for multiple debt collection officers for a Queensland State Government department. Working in a call centre environment, you will receive and make a high volume of calls relating to the collection of unrecovered debts. The role will see you assisting Queensland residents with debts and payments to ensure a positive outcome for all.Key duties:Proactively supporting clients to recover debts Use judgment to make eff
- Responsible for customer service engagements for debt resolution, undertaking accountability's associated with telephone contacts, customer correspondence and administrative tasks relating to resolution of consumer (patient) billing for fees, to meet service delivery performance and statutory obligations.Labour Hire position until May 2025This role is full time on site in BlackburnThe responsibilities: Undertakes accounts receivable and collections tasks,Responsible for customer service engagements for debt resolution, undertaking accountability's associated with telephone contacts, customer correspondence and administrative tasks relating to resolution of consumer (patient) billing for fees, to meet service delivery performance and statutory obligations.Labour Hire position until May 2025This role is full time on site in BlackburnThe responsibilities: Undertakes accounts receivable and collections tasks,
- Location: Robina, QLDType: Temporary contact 4-9 weeks!Start Date: Immediate StartSchedule: Monday to Friday, 9am-5pm (or 8:30am-4:30pm)About the Role:Randstad is seeking a detailed orientated Enrolment Officer to join a leading Education Group in Robina. In this role, you will be responsible for handling high volume of enrolment enquiries, guiding families through the enrolment process, and ensuring exceptional customer service.Key Responsibilities:ResponLocation: Robina, QLDType: Temporary contact 4-9 weeks!Start Date: Immediate StartSchedule: Monday to Friday, 9am-5pm (or 8:30am-4:30pm)About the Role:Randstad is seeking a detailed orientated Enrolment Officer to join a leading Education Group in Robina. In this role, you will be responsible for handling high volume of enrolment enquiries, guiding families through the enrolment process, and ensuring exceptional customer service.Key Responsibilities:Respon
- Customer Service Officer - InsurancePermanent Part Time - Located on Brisbane’s Southside Pay: $31.54 per hour + Super + Saturday ratesJoin the team at one of Queensland’s largest insurance providers!Position Overview:Our client is looking for part-time Customer Service Officers to join their Member Engagement team. In this role, you’ll assist members with general inquiries about their policies and membership. Your focus will be on providing friendly, profCustomer Service Officer - InsurancePermanent Part Time - Located on Brisbane’s Southside Pay: $31.54 per hour + Super + Saturday ratesJoin the team at one of Queensland’s largest insurance providers!Position Overview:Our client is looking for part-time Customer Service Officers to join their Member Engagement team. In this role, you’ll assist members with general inquiries about their policies and membership. Your focus will be on providing friendly, prof
- Who we areThis southern based leisure centre is one of Adelaide’s leading indoor aquatic centres. Located in the City of Onkaparinga, Noarlunga Aquatic and Recreation Centre boasts a pool area for families, a 25m lap pool, a fitness centre and three basketball courts.The RoleRandstad is recruiting for experienced customer service officers and kiosk staff. The Noarlunga Aquatic and Recreation Centre runs a Learn to Swim program, facilitates birthday partiesWho we areThis southern based leisure centre is one of Adelaide’s leading indoor aquatic centres. Located in the City of Onkaparinga, Noarlunga Aquatic and Recreation Centre boasts a pool area for families, a 25m lap pool, a fitness centre and three basketball courts.The RoleRandstad is recruiting for experienced customer service officers and kiosk staff. The Noarlunga Aquatic and Recreation Centre runs a Learn to Swim program, facilitates birthday parties
- Job Title: Customer Service - Entry Level BankingLocation: BairnsdaleJob Type: Part-time Hours - 19 hours Guaranteed.Mon 9-2, Wed 9-4, Fri 9-5- expect to have additional days/hours at least fortnightly.As a Bank Teller, you will be the face of the bank, providing excellent service to our customers while handling a variety of financial transactions. You will work closely with clients to assist with their banking needs, ensuring accuracy, efficiency, and secJob Title: Customer Service - Entry Level BankingLocation: BairnsdaleJob Type: Part-time Hours - 19 hours Guaranteed.Mon 9-2, Wed 9-4, Fri 9-5- expect to have additional days/hours at least fortnightly.As a Bank Teller, you will be the face of the bank, providing excellent service to our customers while handling a variety of financial transactions. You will work closely with clients to assist with their banking needs, ensuring accuracy, efficiency, and sec
- Multiple positions open for an experienced Customer Service Officer within our government clients team.Location: Geraldton WALocation: Broome WADetailsContract: 12 months, starting Jan 2025Hourly Rate: $37.36 p/h plus superProviding Face to Face, Front of House/reception support for agency enquiries. With strong participant engagement.Utilise various ICT/business systems to manage and action participant data and information.Undertake outbound and inbound pMultiple positions open for an experienced Customer Service Officer within our government clients team.Location: Geraldton WALocation: Broome WADetailsContract: 12 months, starting Jan 2025Hourly Rate: $37.36 p/h plus superProviding Face to Face, Front of House/reception support for agency enquiries. With strong participant engagement.Utilise various ICT/business systems to manage and action participant data and information.Undertake outbound and inbound p
- Your New Company: This is your opportunity to join a unique, Australian FMCG boutique, offering their niche products and expertise to a vast range of clients across the nation. Your New Role:In your role as the Customer Service Representative, you will report to a supportive and friendly Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience. Your Main Duties: Order processing via phone and email HYour New Company: This is your opportunity to join a unique, Australian FMCG boutique, offering their niche products and expertise to a vast range of clients across the nation. Your New Role:In your role as the Customer Service Representative, you will report to a supportive and friendly Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience. Your Main Duties: Order processing via phone and email H
- Your New Company: This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products and machinery to restaurants, major hotels and retailers. Your New Role:In your role as the Customer Service Order Processor, you will report to a supportive Customer Service Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience. Your MainYour New Company: This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products and machinery to restaurants, major hotels and retailers. Your New Role:In your role as the Customer Service Order Processor, you will report to a supportive Customer Service Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience. Your Main
- Your New Company:Step into an exciting opportunity with a friendly, supportive team located in Summer Hill, where you’ll work with premium ingredients that supply some of the biggest names in retail and food production. With the company on a growth trajectory, they’re eager to welcome their next exceptional team member.Your New Role:As a Sales Support Coordinator, you’ll be instrumental in delivering top-notch customer experiences and offering valuable proYour New Company:Step into an exciting opportunity with a friendly, supportive team located in Summer Hill, where you’ll work with premium ingredients that supply some of the biggest names in retail and food production. With the company on a growth trajectory, they’re eager to welcome their next exceptional team member.Your New Role:As a Sales Support Coordinator, you’ll be instrumental in delivering top-notch customer experiences and offering valuable pro
- Your New Company: This is your exclusive opportunity to join a friendly, supportive team in Summer Hill, working with premium ingredients that fuel some of the biggest names in retail and food production. They’re growing, and looking for their next standout team member.Your New Role:As the Customer Service / Logistics Specialist, you’ll focus on delivering exceptional customer experiences, providing expert product insights, and ensuring smooth logistics frYour New Company: This is your exclusive opportunity to join a friendly, supportive team in Summer Hill, working with premium ingredients that fuel some of the biggest names in retail and food production. They’re growing, and looking for their next standout team member.Your New Role:As the Customer Service / Logistics Specialist, you’ll focus on delivering exceptional customer experiences, providing expert product insights, and ensuring smooth logistics fr
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customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.