- Randstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry on a casual basis. If you thrive in a fast-paced environment, enjoy helping people and are looking for a casual opportunity, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email, and in personAddress customer inquiries and resolve issues with a positive aRandstad is looking for bubbly and enthusiastic Customer Service Officers to join a dynamic team within the banking industry on a casual basis. If you thrive in a fast-paced environment, enjoy helping people and are looking for a casual opportunity, this might be the perfect fit for you!Key Responsibilities:Provide outstanding customer service to clients over the phone, via email, and in personAddress customer inquiries and resolve issues with a positive a
- Casual Recreation Centre - Customer Service OfficerWork within a fun, dedicated and hardworking teamCasual hourly rate of $33.96 ph + superConnect with community members to create positive experiencesWho we areRandstad is seeking casual Customer Service Officers and/or Kiosk Attendants to join the Golden Grove Recreation and Arts Centre and Turramurra Recreation Centre, this role will be dual location. These North Eastern based centres are one of several ACasual Recreation Centre - Customer Service OfficerWork within a fun, dedicated and hardworking teamCasual hourly rate of $33.96 ph + superConnect with community members to create positive experiencesWho we areRandstad is seeking casual Customer Service Officers and/or Kiosk Attendants to join the Golden Grove Recreation and Arts Centre and Turramurra Recreation Centre, this role will be dual location. These North Eastern based centres are one of several A
- Are you passionate about customer service and the aviation industry and want to work within a great team environment with an employer like no other? We have some exciting opportunities to join the Adelaide Airport in their Landside Operations team on a permanent part time basis.In these roles you will work within the Landside Operations team- a truly rewarding role for those who love to work in a team environment with a variety of tasks, outdoors. A high lAre you passionate about customer service and the aviation industry and want to work within a great team environment with an employer like no other? We have some exciting opportunities to join the Adelaide Airport in their Landside Operations team on a permanent part time basis.In these roles you will work within the Landside Operations team- a truly rewarding role for those who love to work in a team environment with a variety of tasks, outdoors. A high l
- This is a team membership position and is responsible for setting priorities and managing workflow for their role and producing work that is subject to regular monitoring. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.Location: Rockingham WAContract: 12 months tempHourly Rate: $37.36 p/h plus superNote: Must have Australian CitizenshipThe position may havThis is a team membership position and is responsible for setting priorities and managing workflow for their role and producing work that is subject to regular monitoring. The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.Location: Rockingham WAContract: 12 months tempHourly Rate: $37.36 p/h plus superNote: Must have Australian CitizenshipThe position may hav
- Customer Service OfficerLocation: Launceston, TASContract Length: 3 months + Hourly Rate: $40 - $45 per hour + superJob Type: Part-time (between 2 - 4 days per week)About the Role:We are seeking a dedicated and customer-focused Customer Service Officer to join our team in Launceston. In this role, you will be the first point of contact for customers, providing exceptional service, handling inquiries, and resolving issues efficiently. You will play a key roCustomer Service OfficerLocation: Launceston, TASContract Length: 3 months + Hourly Rate: $40 - $45 per hour + superJob Type: Part-time (between 2 - 4 days per week)About the Role:We are seeking a dedicated and customer-focused Customer Service Officer to join our team in Launceston. In this role, you will be the first point of contact for customers, providing exceptional service, handling inquiries, and resolving issues efficiently. You will play a key ro
- Are you passionate about customer service and the aviation industry and want to work within a great team environment with an employer like no other? We have some exciting opportunities to join the Adelaide Airport in their Landside Operations team on a permanent part time basis.In these roles you will work within the Landside Operations team- a truly rewarding role for those who love to work in a team environment with a variety of tasks, outdoors. A high lAre you passionate about customer service and the aviation industry and want to work within a great team environment with an employer like no other? We have some exciting opportunities to join the Adelaide Airport in their Landside Operations team on a permanent part time basis.In these roles you will work within the Landside Operations team- a truly rewarding role for those who love to work in a team environment with a variety of tasks, outdoors. A high l
- Location: Robina, QLDType: Temporary contact 4-9 weeks!Start Date: Immediate StartSchedule: Monday to Friday, 9am-5pm (or 8:30am-4:30pm)About the Role:Randstad is seeking a detailed orientated Enrolment Officer to join a leading Education Group in Robina. In this role, you will be responsible for handling high volume of enrolment enquiries, guiding families through the enrolment process, and ensuring exceptional customer service.Key Responsibilities:ResponLocation: Robina, QLDType: Temporary contact 4-9 weeks!Start Date: Immediate StartSchedule: Monday to Friday, 9am-5pm (or 8:30am-4:30pm)About the Role:Randstad is seeking a detailed orientated Enrolment Officer to join a leading Education Group in Robina. In this role, you will be responsible for handling high volume of enrolment enquiries, guiding families through the enrolment process, and ensuring exceptional customer service.Key Responsibilities:Respon
- Customer Service Officer - (Education Sector)Location: Robina, QLDType: Temporary (3 weeks, with potential for extension)Start Date: Immediate StartSchedule: Monday to Friday, 9am-5pm (or 8:30am-4:30pm)About the Role:Randstad is seeking a detailed orientated Customer Service Officer to join a leading Education Group in Robina. In this role, you will be responsible for handling high volume of enrolment enquiries, guiding families through the enrolment proceCustomer Service Officer - (Education Sector)Location: Robina, QLDType: Temporary (3 weeks, with potential for extension)Start Date: Immediate StartSchedule: Monday to Friday, 9am-5pm (or 8:30am-4:30pm)About the Role:Randstad is seeking a detailed orientated Customer Service Officer to join a leading Education Group in Robina. In this role, you will be responsible for handling high volume of enrolment enquiries, guiding families through the enrolment proce
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a permBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a perm
- Who we areThis southern based leisure centre is one of Adelaide’s leading indoor aquatic centres. Located in the City of Onkaparinga, Noarlunga Aquatic and Recreation Centre boasts a pool area for families, a 25m lap pool, a fitness centre and three basketball courts.The RoleRandstad is recruiting for experienced customer service officers and kiosk staff. The Noarlunga Aquatic and Recreation Centre runs a Learn to Swim program, facilitates birthday partiesWho we areThis southern based leisure centre is one of Adelaide’s leading indoor aquatic centres. Located in the City of Onkaparinga, Noarlunga Aquatic and Recreation Centre boasts a pool area for families, a 25m lap pool, a fitness centre and three basketball courts.The RoleRandstad is recruiting for experienced customer service officers and kiosk staff. The Noarlunga Aquatic and Recreation Centre runs a Learn to Swim program, facilitates birthday parties
- Responsible for customer service engagements for debt resolution, undertaking accountability's associated with telephone contacts, customer correspondence and administrative tasks relating to resolution of consumer (patient) billing for fees, to meet service delivery performance and statutory obligations.Labour Hire position until May 2025This role is full time on site in BlackburnThe responsibilities: Undertakes accounts receivable and collections tasks,Responsible for customer service engagements for debt resolution, undertaking accountability's associated with telephone contacts, customer correspondence and administrative tasks relating to resolution of consumer (patient) billing for fees, to meet service delivery performance and statutory obligations.Labour Hire position until May 2025This role is full time on site in BlackburnThe responsibilities: Undertakes accounts receivable and collections tasks,
- Your New Company: This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products to restaurants, supermarkets and retailers. Your New Role:In your role as the Customer Service Representative, you will report to a supportive and friendly Customer Service Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience. Your Main DuYour New Company: This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products to restaurants, supermarkets and retailers. Your New Role:In your role as the Customer Service Representative, you will report to a supportive and friendly Customer Service Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience. Your Main Du
- Multiple Roles Available!- Transport Administrator - Logistics Customer Service Officer- Warehouse Administrator- Fleet Allocator Our client based out in the western suburbs of Melbourne are looking for experienced and junior candidates to join the team on a full time basis. No weekend work in this role.The ideal candidate should demonstrate a friendly “can-do” attitude and be able to work both autonomously and as part of a team.About the role:Day Shift &Multiple Roles Available!- Transport Administrator - Logistics Customer Service Officer- Warehouse Administrator- Fleet Allocator Our client based out in the western suburbs of Melbourne are looking for experienced and junior candidates to join the team on a full time basis. No weekend work in this role.The ideal candidate should demonstrate a friendly “can-do” attitude and be able to work both autonomously and as part of a team.About the role:Day Shift &
- Have you always wanted a career inthe banking industry? This is an excellent opportunity to join a leading bank as a Teller/Customer Service Officer!Contract position - Immediate start Full time hours (38 hours per week)Ongoing training and development available to grow your careerDoncaster basedAs a Teller, you will be the first point of contact for the branch and assist customers with a range of personal banking needs.To be successful: Previous CustomerHave you always wanted a career inthe banking industry? This is an excellent opportunity to join a leading bank as a Teller/Customer Service Officer!Contract position - Immediate start Full time hours (38 hours per week)Ongoing training and development available to grow your careerDoncaster basedAs a Teller, you will be the first point of contact for the branch and assist customers with a range of personal banking needs.To be successful: Previous Customer
- Multiple Roles Available!- Transport Administrator- Logistics Customer Service Officer- Warehouse Administrator- Fleet AllocatorOur client based out in the Northern suburbs of Melbourne are looking for experienced and junior candidates to join the team on a full time basis. No weekend work in this role.The ideal candidate should demonstrate a friendly “can-do” attitude and be able to work both autonomously and as part of a team.About the role:Day Shift & AMultiple Roles Available!- Transport Administrator- Logistics Customer Service Officer- Warehouse Administrator- Fleet AllocatorOur client based out in the Northern suburbs of Melbourne are looking for experienced and junior candidates to join the team on a full time basis. No weekend work in this role.The ideal candidate should demonstrate a friendly “can-do” attitude and be able to work both autonomously and as part of a team.About the role:Day Shift & A
- We are seeking customer service and admin officers at the APS4 level. The ideal candidate must have excellent attention to detail and should be equipped with robust written and verbal communication. You will have a customer focus, enjoy working in a small team and be able to work with confidential information. Australian citizenship is essential for these roles.Labour Hire | 3 Months - possible extension | APS4 Customer Service Officer Key ResponsibilitiesWe are seeking customer service and admin officers at the APS4 level. The ideal candidate must have excellent attention to detail and should be equipped with robust written and verbal communication. You will have a customer focus, enjoy working in a small team and be able to work with confidential information. Australian citizenship is essential for these roles.Labour Hire | 3 Months - possible extension | APS4 Customer Service Officer Key Responsibilities
- Your New Company: This is your exclusive opportunity to join a friendly, supportive team in Summer Hill, working with premium ingredients that fuel some of the biggest names in retail and food production. They’re growing, and looking for their next standout team member.Your New Role:As the Customer Service / Logistics Specialist, you’ll focus on delivering exceptional customer experiences, providing expert product insights, and ensuring smooth logistics frYour New Company: This is your exclusive opportunity to join a friendly, supportive team in Summer Hill, working with premium ingredients that fuel some of the biggest names in retail and food production. They’re growing, and looking for their next standout team member.Your New Role:As the Customer Service / Logistics Specialist, you’ll focus on delivering exceptional customer experiences, providing expert product insights, and ensuring smooth logistics fr
- Your New Company:Step into an exciting opportunity with a friendly, supportive team located in Summer Hill, where you’ll work with premium ingredients that supply some of the biggest names in retail and food production. With the company on a growth trajectory, they’re eager to welcome their next exceptional team member.Your New Role:As a Sales Support Coordinator, you’ll be instrumental in delivering top-notch customer experiences and offering valuable proYour New Company:Step into an exciting opportunity with a friendly, supportive team located in Summer Hill, where you’ll work with premium ingredients that supply some of the biggest names in retail and food production. With the company on a growth trajectory, they’re eager to welcome their next exceptional team member.Your New Role:As a Sales Support Coordinator, you’ll be instrumental in delivering top-notch customer experiences and offering valuable pro
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customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.