- About the roleMy client is an Australian leader in automated packaging solutions. Due to experiencing growth we are seeking a Junior Customer Service Officer to join the small customer service team based in HeidelbergReporting directly through to the Customer Optimisation Manager, this position will require the highest level of service provided to their customers across AustraliaYou will be responsible for:Receiving, responding and calling to all customerAbout the roleMy client is an Australian leader in automated packaging solutions. Due to experiencing growth we are seeking a Junior Customer Service Officer to join the small customer service team based in HeidelbergReporting directly through to the Customer Optimisation Manager, this position will require the highest level of service provided to their customers across AustraliaYou will be responsible for:Receiving, responding and calling to all customer
- Randstad is excited to partner with one of the world’s largest recycling, service, and water companies. Our client, a family-owned organisation headquartered in Germany, boasts over 40,000 employees across four continents. They are on the lookout for a Customer Service Officer to join their vibrant team in Rocklea.This is your chance to contribute to a global company making a difference in sustainability while enjoying a supportive workplace culture and opRandstad is excited to partner with one of the world’s largest recycling, service, and water companies. Our client, a family-owned organisation headquartered in Germany, boasts over 40,000 employees across four continents. They are on the lookout for a Customer Service Officer to join their vibrant team in Rocklea.This is your chance to contribute to a global company making a difference in sustainability while enjoying a supportive workplace culture and op
- Randstad is currently recruiting for Customer Service Officers to work within a busy Government Agency. This will require a high level of good communication skills, high attention to details and ability to work in a fast paced environment.$42 - $45 per hour + SuperannuationFull Time Hours, Monday - FridayLong-term contract in Adelaide CBSAbout the roleThe Customer Service Officers will provide advice and support to customers in relation to Australian TraveRandstad is currently recruiting for Customer Service Officers to work within a busy Government Agency. This will require a high level of good communication skills, high attention to details and ability to work in a fast paced environment.$42 - $45 per hour + SuperannuationFull Time Hours, Monday - FridayLong-term contract in Adelaide CBSAbout the roleThe Customer Service Officers will provide advice and support to customers in relation to Australian Trave
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a permBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a perm
- Randstad is taking expressions of interest for multiple debt collection officers. Working in a call centre environment, you will receive and make a high volume of calls relating to the collection of unrecovered debts. We are currently looking for candidates for our talent pool to be available to provide a high level of customer service. Assignments vary in lengths. Key duties:Proactively supporting clients to recover debts Use judgment to make effective asRandstad is taking expressions of interest for multiple debt collection officers. Working in a call centre environment, you will receive and make a high volume of calls relating to the collection of unrecovered debts. We are currently looking for candidates for our talent pool to be available to provide a high level of customer service. Assignments vary in lengths. Key duties:Proactively supporting clients to recover debts Use judgment to make effective as
- Are you passionate about customer service and the aviation industry and want to work within a great team environment with an employer like no other? We have some exciting opportunities to join the Adelaide Airport in their Landside Operations team on a permanent part time basis.In these roles you will work within the Landside Operations team- a truly rewarding role for those who love to work in a team environment with a variety of tasks, outdoors. A high lAre you passionate about customer service and the aviation industry and want to work within a great team environment with an employer like no other? We have some exciting opportunities to join the Adelaide Airport in their Landside Operations team on a permanent part time basis.In these roles you will work within the Landside Operations team- a truly rewarding role for those who love to work in a team environment with a variety of tasks, outdoors. A high l
- Randstad is seeking candidates who are passionate about providing customers with exceptional customer service! We are partnering with a reputable client for an exciting, well-sought after opportunity. About the role:Face to face customer servicePermanent PART TIMEMonday to Sunday roster with various shifts Adhering to compliance and regulation requirementsOutstanding team cultureAbout you: MUST be available to work all shifts Exceptional communication skilRandstad is seeking candidates who are passionate about providing customers with exceptional customer service! We are partnering with a reputable client for an exciting, well-sought after opportunity. About the role:Face to face customer servicePermanent PART TIMEMonday to Sunday roster with various shifts Adhering to compliance and regulation requirementsOutstanding team cultureAbout you: MUST be available to work all shifts Exceptional communication skil
- The concierge is a critical support role that enables appropriate disaster recovery service delivery to affected communities and individuals. The incumbent will provide complex, high quality administrative support to the Recovery programs team in addition to the departments executive team and wider Business Unit.The Concierge will be a flexible and proactive problem solver who shows initiative and commitment to positive community outcomes by working efficiThe concierge is a critical support role that enables appropriate disaster recovery service delivery to affected communities and individuals. The incumbent will provide complex, high quality administrative support to the Recovery programs team in addition to the departments executive team and wider Business Unit.The Concierge will be a flexible and proactive problem solver who shows initiative and commitment to positive community outcomes by working effici
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a permBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a perm
- Randstad is currently seeking polished and professional Receptionists for several short-term assignments starting in January with private sector businesses in Brisbane’s CBD. These roles offer an hourly casual rate of $35 plus superannuation and are perfect for candidates with excellent customer service skills who are available for immediate starts. Assignments range from 1 to 6 weeks in length, with full-time hours, Monday to Friday.About the Role:As theRandstad is currently seeking polished and professional Receptionists for several short-term assignments starting in January with private sector businesses in Brisbane’s CBD. These roles offer an hourly casual rate of $35 plus superannuation and are perfect for candidates with excellent customer service skills who are available for immediate starts. Assignments range from 1 to 6 weeks in length, with full-time hours, Monday to Friday.About the Role:As the
- Job Title: Customer Service - Entry Level BankingLocation: BairnsdaleJob Type: Part-time Hours - 19 hours Guaranteed.Mon 9-2, Wed 9-4, Fri 9-5- expect to have additional days/hours at least fortnightly.As a Bank Teller, you will be the face of the bank, providing excellent service to our customers while handling a variety of financial transactions. You will work closely with clients to assist with their banking needs, ensuring accuracy, efficiency, and secJob Title: Customer Service - Entry Level BankingLocation: BairnsdaleJob Type: Part-time Hours - 19 hours Guaranteed.Mon 9-2, Wed 9-4, Fri 9-5- expect to have additional days/hours at least fortnightly.As a Bank Teller, you will be the face of the bank, providing excellent service to our customers while handling a variety of financial transactions. You will work closely with clients to assist with their banking needs, ensuring accuracy, efficiency, and sec
- Customer Service Officer - InsurancePermanent Part Time - Located on Brisbane’s Southside Pay: $31.54 per hour + Super + Saturday ratesJoin the team at one of Queensland’s largest insurance providers!Position Overview:Our client is looking for part-time Customer Service Officers to join their Member Engagement team. In this role, you’ll assist members with general inquiries about their policies and membership. Your focus will be on providing friendly, profCustomer Service Officer - InsurancePermanent Part Time - Located on Brisbane’s Southside Pay: $31.54 per hour + Super + Saturday ratesJoin the team at one of Queensland’s largest insurance providers!Position Overview:Our client is looking for part-time Customer Service Officers to join their Member Engagement team. In this role, you’ll assist members with general inquiries about their policies and membership. Your focus will be on providing friendly, prof
- Multiple positions open for an experienced Customer Service Officer within our government clients team.Location: Geraldton WALocation: Broome WADetailsContract: 12 months, starting Jan 2025Hourly Rate: $37.36 p/h plus superProviding Face to Face, Front of House/reception support for agency enquiries. With strong participant engagement.Utilise various ICT/business systems to manage and action participant data and information.Undertake outbound and inbound pMultiple positions open for an experienced Customer Service Officer within our government clients team.Location: Geraldton WALocation: Broome WADetailsContract: 12 months, starting Jan 2025Hourly Rate: $37.36 p/h plus superProviding Face to Face, Front of House/reception support for agency enquiries. With strong participant engagement.Utilise various ICT/business systems to manage and action participant data and information.Undertake outbound and inbound p
- The Company:This is your opportunity to join a unique, Australian FMCG boutique, offering their niche products and expertise to a vast range of clients across the nation. The Role:As the Logistics Coordinator you will work amongst a small, tight knit team, offering inventory support, sales administration and handling the supply chain functions. The core duties include:Coordinate the logistics of products from the warehouse to the customer Manage stock invThe Company:This is your opportunity to join a unique, Australian FMCG boutique, offering their niche products and expertise to a vast range of clients across the nation. The Role:As the Logistics Coordinator you will work amongst a small, tight knit team, offering inventory support, sales administration and handling the supply chain functions. The core duties include:Coordinate the logistics of products from the warehouse to the customer Manage stock inv
- Do you have strong administrative skills and a background in customer service? If so, we can't wait to hear from you!Your new roleYou will play a crucial role in ensuring smooth operations and providing exceptional support for our clients based in the Launceston region. Working in their offices, but employed by Randstad initially on a temporary basis with potential for ongoing employment for the right candidate.Your new employerRandstad is a well establishDo you have strong administrative skills and a background in customer service? If so, we can't wait to hear from you!Your new roleYou will play a crucial role in ensuring smooth operations and providing exceptional support for our clients based in the Launceston region. Working in their offices, but employed by Randstad initially on a temporary basis with potential for ongoing employment for the right candidate.Your new employerRandstad is a well establish
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customer service officer jobs overview
On this page, you will find a list of our current customer service officer jobs and an overview of the typical responsibilities and expectations of a customer service officer. You can compare and filter relevant customer service officer positions based on specialism, location and salary to find your ideal job match.
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customer service officer jobs contract types
Customer service officer jobs are available in various contract types. These include:
- customer service officer jobs - permanent: in a permanent position, you work as a customer service officer for the same company until you retire or resign. This gives you added job security.
- customer service officer jobs - contract: in a contract position, you work as a customer service officer for a period stipulated in the employment agreement. This allows you to determine if you are the perfect fit for the role.
- customer service officer jobs - temporary: in a temporary position, you work as a customer service officer short-term. You can build your customer service skills without a long-term commitment.
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about customer service officer jobs
As a customer service officer, you assist customers with inquiries made through the telephone, online or email. You receive phone calls and answer online or in-person queries about the company’s products. If you cannot handle a customer’s issue, you escalate it to the relevant department. The role requires good customer service skills to be approachable and friendly.
Would you like to know more about this job? Then check out the customer service officer job profile page.
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how much does a customer service officer make in Australia?
You will find more information on the customer service officer salary on the customer service officer job profile page. You can also find the salary for each specific job shown here if you click on the description.
how to apply for customer service officer jobs
If you are ready to apply for a customer service officer job, take a look at our jobs list, filter to your preference and apply directly. If you require any further assistance applying for a role, feel free to contact your nearest Randstad office and a member of the team will be happy to point you in the right direction.
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how do I apply for a job as a customer service officer?
If you are interested in becoming a customer service officer, a university degree or an apprenticeship is a great place to begin. For information on the qualifications and relevant education needed for the role, see the ‘education and qualifications’ section of our customer service officer job profile.
You don’t require formal training to become a customer service officer since most organisations provide on-the-job training. However, you can improve your competitiveness by pursuing a certificate course, such as a Certificate III in Business Administration. You also require extensive knowledge of office programs and computer software.
In the customer service officer job overview, you can submit your application using the "Apply now" button. Your details will be filled in automatically as soon as you’re logged in with your Randstad account. Don’t have an account? No problem – just fill in your details manually.
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does randstad have any tips on how to search for customer service officer jobs?
If you can’t find the perfect role for you listed on this page, you’re able to keep up-to-date by using our notification option to alert you when suitable roles become available. Simply enter your details, and as soon as a new customer service officer job is available that meets your criteria, you will be informed instantly.