53 Call Centre Call centre & customer service jobs found

About the Role: This position involves triaging incoming calls from policy holders, not just a call centre role. It requires outstanding communication skills, resilience, and a genuine passion for customer service, as you'll be supporting individuals who may be distressed.Key Responsibilities:Triage claims effectively, evaluate its urgency of a call back or the policy holder being transferred to a claims manager for immediate support Participate in ongoing

Start your career in the banking and finance industry, we have multiple exciting opportunities on offer!Randstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team.The core function of this role is to provide excellent customer service for all escalation calls including hardship. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks i

Hardship and Collections OfficerYour new company Wanting to make a difference in the community? This is the perfect opportunity for you to join a recognised big-4-bank who are committed to provisioning the best service and assistance to new and existing customers. Their aim is to make a positive difference for their customers, their employees and the wider community which is at the center of everything they do.Your new role Some of your responsibilities wi

The companyRandstad is currently seeking a Premiums Officer/Customer Advisor to join a valued client in Adelaide CBD. The role is offering full time hours (monday - friday) in a service centre environment. If you are career driven, have a passion for the insurance industry and have a willingness to learn new skills this company is for you! The roleHandle inbound & outbound calls in accordance with service standardsRespond to all correspondence received by

Key accountabilities• Respond to multifaceted enquiries from customers on a wide range of matters and provide timely,accurate, and consistent advice and information on services via a range of interaction channels, as perorganisational processes and standards to ensure optimal service delivery and put the customer at thecentre• Update and maintain records and databases, complying with service delivery systems and processes,to ensure that all information is

Fraud and Scam Officer - Big 4 BankYour new company Wanting to make a difference in the community? This is the perfect opportunity for you to join a recognised big-4-bank who are committed to provisioning the best service and assistance to new and existing customers. Their aim is to make a positive difference for their customers, their employees and the wider community which is at the center of everything they do.Your new role Some of your responsibilities

Randstad are currently seeking multiple Customer Service Representatives to join a well known client in Adelaide. These are full time permanent positions and the hours of work will be Monday to Friday on a rotating roster, with potential for a hybrid work model once fully trained and self sufficient. This is a 6 month casual contract with the potential for extension if you are the right fit for the role!The main core of this role is to provide excellent cu

State Government opportunity12 month contractASO3 - $67,589 - $72,033 per annum Do you have customer service experience? This experience could be face to face, or from within a call center environment. What is most important is providing a high level of customer service and enjoying working in lively, fast-paced environments. Randstad are partnering with a large State Government Department. This role will be based in Adelaide CBD commencing ASAP for 12 mon

Randstad is currently recruiting Customer Service Officers for a well known and reputable Government Department.These roles are based in the CBD. Successful applicants will commence immediately, contracts up to 6 months are available with a high view for extension. Flexible roster over 7 days. Evening and day shifts available. Full time hours. Hourly Rates $36-$40. The successful applicants will already hold or be willing to obtain an NPC. If you have a C

Randstad are seeking customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park, with a start date of Monday 5th May.The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:M

Randstad are currently taking expressions of interested for customer service representatives for a company who are focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleWe have upcoming full-time opportunities within banking and finance, offering flexible and hybrid work models once fully trained and past probation. You will be using your top notch customer service skills when speaking to customers over the phon

This is your opportunity to join a Global Insurance company with a great team culture and state of the art facilities! This organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. By fostering a positive team environment, employees are valued and recognised for their efforts and commitment.As a Claims Consultant, your main responsibility will be to manage property claims from start to finish

Entry Level Insurance - Inbound RetentionLocated in Parramatta CBD - close to public transport, shopping and cafesFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!3-4 months of training provided in modern state of the art officeHours: Monday to Friday between 9.00am - 6.00pmStart date: May 2025About the company:Our client is Australia's largest not for profit priva

Randstad are currently seeking customer service professionals for multiple full-time positions that we have available with a well known National and vibrant client. These positions are located within the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:Being one of the first points of co

Collections OfficerYour new company Wanting to make a difference in the community? This is the perfect opportunity for you to join a recognised big-4-bank who are committed to provisioning the best service and assistance to new and existing customers. Their aim is to make a positive difference for their customers, their employees and the wider community which is at the center of everything they do.Your new role Some of your responsibilities within a contac

Start an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:B

The OpportunityMy client is currently seeking experienced Inbound Customer Service Representatives to join their team on Swan St Richmond due to experiencing growth during peak times.Intake commencement date: Monday, 2nd of JuneAbout your new roleTraining period: 6 weeks of training based at the above locations - 9am till 5pmPost training: This position will be based from home, 4 days a week & 1 compulsory day per week required from the CBD. After trainin

My client based in Altona is seeking an experienced Customer Service Manager to join the team. In this role previous experience within the transport and logistics industry is not essential however experience in a management role is needed. If you are a highly skilled & motivated individual who enjoys managing a team and bringing a can do attitude to each day please apply here! Permanent Full Time - Office Hours Monday to Friday Location: Altona You will be

My client based in Altona is seeking an experienced Customer Service Manager to join the team. In this role previous experience within the transport and logistics industry is not essential however experience in a management role is needed. If you are a highly skilled & motivated individual who enjoys managing a team and bringing a can-do attitude to each day, please apply here! Permanent Full Time - Office Hours Monday to Friday Location: Altona You will b

Randstad are working closely with a reputable client within the building industry based in the Northern Suburbs of Adelaide. This growing organisation is seeking a proactive office all rounder to join their team. This role is suited to a go-getter who is interested in growing their career, has a high level of detail, motivated, proactive, positive, accommodating and open to miscellaneous tasks.You will be responsible for providing administrative support to

Temporary contract (6 months)35 hours per weekIn office only - Beautiful High Rise Office in Newcastle West (Short walk from the Interchange)$35 per hour plus superThe opportunityRandstad are sourcing for a Client Service Officer to work with our Government Partner in Newcastle West (Short walk from the Interchange), initially the contract is for 6 months, full time with potential to develop into an ongoing position.This position is part of the Trustee Ser

About the roleMy client is an Australian leader in automated packaging solutions. Due to experiencing growth we are seeking a Junior Customer Service Officer to join the small customer service team based in HeidelbergReporting directly through to the Customer Optimisation Manager, this position will require the highest level of service provided to their customers across AustraliaYou will be responsible for:Receiving, responding and calling to all customer

About the roleMy client is an Australian leader in automated packaging solutions. Due to experiencing growth we are seeking a Junior Customer Service Officer to join the small customer service team based in HeidelbergReporting directly through to the Customer Optimisation Manager, this position will require the highest level of service provided to their customers across AustraliaYou will be responsible for:Receiving, responding and calling to all customer

Join a highly regarded provider of recovieries and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders.What's in it for youA strong focus on your development and progression with a range of internal promotion opportunities in a growing organisationFriendly and supportive team environment with team and social eventsBenefit from the leadership team's wealth of knowled

Do you have a background in Customer Service, pick up new systems quickly and are immediately available? If you are detail oriented and thrive in a customer care environment we have the ideal opportunity!About the roleOn offer are multiple short term customer service contracts within the State Government. Assignments from 4 weeks - 3 months. Pay Rates $37 per hour + superannuationFull time hours Monday - FridayResponsibilities:You will provide a high level

Exciting career opportunity to join a successful Australian owned and operated business that produces high quality products that are distributed across the globe.Full training provided and work life balance - no weekend work or late nights!You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.This role will require a positive and e

APS3 Participant Support OfficerAre you passionate about making a difference in the lives of Australians with disabilities? We are seeking dedicated and motivated APS3 Participant Support Officers to join our team.Hourly Rate: $37.36 + Super Contract Length: 12-month assignment with the possibility of extensionFull-Time Hours: 8:30am to 5:00pm, Monday to FridayLocation: EchucaStart Date: ASAP, pending clearancesAustralian Citizenship is requiredKey Respons

Your New Company: Unlock your potential and join the dynamic world of retail. This multinational department store powerhouse thrives on delivering unbeatable value to their customers by offering brand-name and designer merchandise at reasonable prices. Your New Role:In your role as the Customer Service Representative, you will report to a supportive Manager and collaborate with a friendly and diverse team, with a primary focus on product and store educatio

About the Role:Randstad are currently seeking reliable and customer-focused Gatehouse Attendants for a Local Council located in the Northern Suburbs. This role is ideal for someone with strong communication skills, attention to detail, and the ability to work independently. This position offers ad-hoc hours to work as needed based on operational requirements.Key Responsibilities:Monitor and control access to the facility, ensuring all visitors and vehicles

Join a highly regarded provider of automotive and insurance services, assessing and managing a portfolio of motor claims and providing exceptional service to customers and external stakeholders.What's in it for youA strong focus on your development and progression with a range of internal promotion opportunities in a growing organisationFriendly and supportive team environment with team and social eventsBenefit from the leadership team's wealth of knowledg