- Randstad is partnering with a reputable financial institution for a Senior Contact Centre Manager within their Collections & Hardships space. Key ResponsibilitiesCollections & Hardship Management:Oversee the full lifecycle of collections, from early-stage delinquency through to recoveries and debt sales for both secured and unsecured loansDevelop tailored collections strategies for different customer segments, ensuring fair and effective treatment of custoRandstad is partnering with a reputable financial institution for a Senior Contact Centre Manager within their Collections & Hardships space. Key ResponsibilitiesCollections & Hardship Management:Oversee the full lifecycle of collections, from early-stage delinquency through to recoveries and debt sales for both secured and unsecured loansDevelop tailored collections strategies for different customer segments, ensuring fair and effective treatment of custo
- Randstad is taking expressions of interest for multiple debt collection officers. Working in a call centre environment, you will receive and make a high volume of calls relating to the collection of unrecovered debts. We are currently looking for candidates for our talent pool to be available to provide high customer service. Assignments may commence in early 2025 and vary in lengths. Key duties:Proactively supporting clients to recover debts Use judgmentRandstad is taking expressions of interest for multiple debt collection officers. Working in a call centre environment, you will receive and make a high volume of calls relating to the collection of unrecovered debts. We are currently looking for candidates for our talent pool to be available to provide high customer service. Assignments may commence in early 2025 and vary in lengths. Key duties:Proactively supporting clients to recover debts Use judgment
- Job Advert: Coordinator of Customer Service and Debt Collections Location: Ballarat (Onsite Only) Salary: $120,000 – $130,000 + Super Employment Type: PermanentAbout the Role Are you an experienced leader with a strong background in operational leadership, call center management, and debt collections or credit management? Join us as the Coordinator of Customer Service and Debt Collections and make a lasting impact on exceptional customer experiences, whileJob Advert: Coordinator of Customer Service and Debt Collections Location: Ballarat (Onsite Only) Salary: $120,000 – $130,000 + Super Employment Type: PermanentAbout the Role Are you an experienced leader with a strong background in operational leadership, call center management, and debt collections or credit management? Join us as the Coordinator of Customer Service and Debt Collections and make a lasting impact on exceptional customer experiences, while
- Randstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park, commencing in January 2025!The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:Manage inquiriesRandstad are currently seeking professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park, commencing in January 2025!The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:Manage inquiries
- Customer Service Representative - Disaster Season Located in the South & North side Brisbane - Hybrid Options after trainingFull time contract - multiple opportunities availableGain experience with Queensland Government About the role:Our team is currently accepting expressions of interest applications for full-time customer service call centre operators. In this role you will be responsible for taking inbound calls whilst providing exceptional first poinCustomer Service Representative - Disaster Season Located in the South & North side Brisbane - Hybrid Options after trainingFull time contract - multiple opportunities availableGain experience with Queensland Government About the role:Our team is currently accepting expressions of interest applications for full-time customer service call centre operators. In this role you will be responsible for taking inbound calls whilst providing exceptional first poin
- Entry Level Insurance - Inbound RetentionLocated in Parramatta CBD - close to public transport, shopping and cafesFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!3-4 months of training provided in modern state of the art officeHours are Monday to Friday, between 9.00am - 6.00pmStart date: January 2025 About the company:Our client is Australia's largest not for proEntry Level Insurance - Inbound RetentionLocated in Parramatta CBD - close to public transport, shopping and cafesFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!3-4 months of training provided in modern state of the art officeHours are Monday to Friday, between 9.00am - 6.00pmStart date: January 2025 About the company:Our client is Australia's largest not for pro
- Randstad has partnered with a reputable financial institution and we have an exciting opportunity to join their Operations team as a Credit Assessor. About the role:The role of the Credit Assessor is to assist the operations team in delivering customer service excellence through managing, processing and assisting in the assessment of loan applications, as well as actioning inbound customer channels. This is a full-time opportunityTasks include but are notRandstad has partnered with a reputable financial institution and we have an exciting opportunity to join their Operations team as a Credit Assessor. About the role:The role of the Credit Assessor is to assist the operations team in delivering customer service excellence through managing, processing and assisting in the assessment of loan applications, as well as actioning inbound customer channels. This is a full-time opportunityTasks include but are not
- Based in Gosford2 open vacancies Temporary - 3 months with potential for extension. We are seeking a Revenue Officer / Financial Administrator for a temporary opportunity within the health sector. Based in a dynamic team environment, this role is ideal for candidates with attention to detail and strong communication skills. Key Responsibilities:Managing debt collection for Medicare-ineligible patients, including sending claims to patients or insurers and fBased in Gosford2 open vacancies Temporary - 3 months with potential for extension. We are seeking a Revenue Officer / Financial Administrator for a temporary opportunity within the health sector. Based in a dynamic team environment, this role is ideal for candidates with attention to detail and strong communication skills. Key Responsibilities:Managing debt collection for Medicare-ineligible patients, including sending claims to patients or insurers and f
- Entry Level Inbound Insurance - Customer ServiceLocated in Parramatta CBD - close to train station and public transportFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!Ongoing training and development3-4 months of training provided in modern state of the art officeStart date: 28th January 2025About the company:Our client is Australia's largest not for profit privatEntry Level Inbound Insurance - Customer ServiceLocated in Parramatta CBD - close to train station and public transportFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians!Ongoing training and development3-4 months of training provided in modern state of the art officeStart date: 28th January 2025About the company:Our client is Australia's largest not for profit privat
- The concierge is a critical support role that enables appropriate disaster recovery service delivery to affected communities and individuals. The incumbent will provide complex, high quality administrative support to the Recovery programs team in addition to the departments executive team and wider Business Unit.The Concierge will be a flexible and proactive problem solver who shows initiative and commitment to positive community outcomes by working efficiThe concierge is a critical support role that enables appropriate disaster recovery service delivery to affected communities and individuals. The incumbent will provide complex, high quality administrative support to the Recovery programs team in addition to the departments executive team and wider Business Unit.The Concierge will be a flexible and proactive problem solver who shows initiative and commitment to positive community outcomes by working effici
- Start an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:BStart an exciting new career in the customer service industry! Randstad are currently seeking customer service professionals for multiple full-time positions that we have available. These positions are located within and surrounding the Adelaide CBD, allowing you flexibility to drive or use public transport. The core of this role is providing an excellent customer service experience for all customer interactions. Tasks may include but are not limited to:B
- Randstad is currently recruiting for Customer Service Officers to work within a busy Government Agency. This will require a high level of good communication skills, high attention to details and ability to work in a fast paced environment.$42 - $45 per hour + SuperannuationFull Time Hours, Monday - FridayLong-term contract in Adelaide CBSAbout the roleThe Customer Service Officers will provide advice and support to customers in relation to Australian TraveRandstad is currently recruiting for Customer Service Officers to work within a busy Government Agency. This will require a high level of good communication skills, high attention to details and ability to work in a fast paced environment.$42 - $45 per hour + SuperannuationFull Time Hours, Monday - FridayLong-term contract in Adelaide CBSAbout the roleThe Customer Service Officers will provide advice and support to customers in relation to Australian Trave
- Your New Company:Our client is one of Australia’s leading manufacturers and suppliers of roll formed steel building products and are renowned by top clients for their high quality products and fast turnaround times. Due to upcoming projects, our client is looking for a Customer Service Representative to join their high-performing Customer Service team based in Erskine Park. Your New Role:Reporting to a supportive and knowledgeable Customer Service Manager,Your New Company:Our client is one of Australia’s leading manufacturers and suppliers of roll formed steel building products and are renowned by top clients for their high quality products and fast turnaround times. Due to upcoming projects, our client is looking for a Customer Service Representative to join their high-performing Customer Service team based in Erskine Park. Your New Role:Reporting to a supportive and knowledgeable Customer Service Manager,
- Randstad is excited to partner with one of the world’s largest recycling, service, and water companies. Our client, a family-owned organisation headquartered in Germany, boasts over 40,000 employees across four continents. They are on the lookout for a Customer Service Officer to join their vibrant team in Rocklea.This is your chance to contribute to a global company making a difference in sustainability while enjoying a supportive workplace culture and opRandstad is excited to partner with one of the world’s largest recycling, service, and water companies. Our client, a family-owned organisation headquartered in Germany, boasts over 40,000 employees across four continents. They are on the lookout for a Customer Service Officer to join their vibrant team in Rocklea.This is your chance to contribute to a global company making a difference in sustainability while enjoying a supportive workplace culture and op
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a permBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a perm
- Security Operations Analyst - BIG 4 BANKJoin a vibrant and supportive team within the Security Operations space Do you have an interest in the crime and justice space?Shift hours are 8am-8pm - Night shift also available if interestedExcellent remuneration for rewarding work $45 per hour + superAs a part of the Security Monitoring team you will be responsible for the safety of all branch staff and the physical branch network, you will be conducting real-timSecurity Operations Analyst - BIG 4 BANKJoin a vibrant and supportive team within the Security Operations space Do you have an interest in the crime and justice space?Shift hours are 8am-8pm - Night shift also available if interestedExcellent remuneration for rewarding work $45 per hour + superAs a part of the Security Monitoring team you will be responsible for the safety of all branch staff and the physical branch network, you will be conducting real-tim
- About Our Client:Our client is a superstar in the industrial and electronic solutions, renowned for delivering high-quality products and lightning-fast service. As they continue to expand, they are seeking three enthusiastic Customer Service Representatives to join their dynamic team in Smithfield.Your New Role:Step into a vibrant position where no two days are the same! In this role, you’ll be:Fielding Inquiries: Responding to customer and supplier inquiAbout Our Client:Our client is a superstar in the industrial and electronic solutions, renowned for delivering high-quality products and lightning-fast service. As they continue to expand, they are seeking three enthusiastic Customer Service Representatives to join their dynamic team in Smithfield.Your New Role:Step into a vibrant position where no two days are the same! In this role, you’ll be:Fielding Inquiries: Responding to customer and supplier inqui
- Expression of Interest: Enrollment Officer – Education SectorRandstad is currently seeking expressions of interest for Enrollment Officer roles within the education sector on the Gold Coast. These roles offer an excellent opportunity to contribute to a dynamic and supportive educational setting while helping students and families navigate the enrollment journey. Key Responsibilities:Deliver exceptional customer service across multiple channels, including pExpression of Interest: Enrollment Officer – Education SectorRandstad is currently seeking expressions of interest for Enrollment Officer roles within the education sector on the Gold Coast. These roles offer an excellent opportunity to contribute to a dynamic and supportive educational setting while helping students and families navigate the enrollment journey. Key Responsibilities:Deliver exceptional customer service across multiple channels, including p
- My client is a recognised leader in airline transportation. We are currently seeking an experienced Customer Remediation Officer to join the team on a temp contract up until May 2025 based in CollingwoodReporting to the Customer Remediation Team Leader, this position will require the highest level of Customer Service provided to customers around AustraliaThis role will be working from the Collingwood head office, Monday to Friday 9am till 5pm. Please noteMy client is a recognised leader in airline transportation. We are currently seeking an experienced Customer Remediation Officer to join the team on a temp contract up until May 2025 based in CollingwoodReporting to the Customer Remediation Team Leader, this position will require the highest level of Customer Service provided to customers around AustraliaThis role will be working from the Collingwood head office, Monday to Friday 9am till 5pm. Please note
- 🌟✈️ Join the Adventure as a Customer Service & Sales Agent in Travel Insurance! ✈️🌟Location: Sydney CBD with Hybrid Work flexibility Hours: Rotating roster up to between 9.00am - 7.00pm with some Saturdays Start Date: ASAPAre you ready to embark on an exciting career journey with a vibrant team and fast growing company? We’ve got a thrilling opportunity ahead!Who They Are:My client is an award-winning online travel insurance company that’s all about maki🌟✈️ Join the Adventure as a Customer Service & Sales Agent in Travel Insurance! ✈️🌟Location: Sydney CBD with Hybrid Work flexibility Hours: Rotating roster up to between 9.00am - 7.00pm with some Saturdays Start Date: ASAPAre you ready to embark on an exciting career journey with a vibrant team and fast growing company? We’ve got a thrilling opportunity ahead!Who They Are:My client is an award-winning online travel insurance company that’s all about maki
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a permBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations! Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, 6 month contract with the opportunity to transition to a perm
- Who we areSituated in the City of Onkaparinga, the Noarlunga Aquatic and Recreation Centre is a premier year round indoor aquatic facility in southern Adelaide. It features a family pool, a 25m lap pool, a fitness center, and three basketball courts catering to various sports.The Role/sWe are currently seeking enthusiastic and customer-focused Kiosk Attendants to join our team for the 2024/2025 summer season. As a Kiosk Attendant, you will play a crucial rWho we areSituated in the City of Onkaparinga, the Noarlunga Aquatic and Recreation Centre is a premier year round indoor aquatic facility in southern Adelaide. It features a family pool, a 25m lap pool, a fitness center, and three basketball courts catering to various sports.The Role/sWe are currently seeking enthusiastic and customer-focused Kiosk Attendants to join our team for the 2024/2025 summer season. As a Kiosk Attendant, you will play a crucial r
- Your New CompanyJoin a leader in the construction industry with over 21 years of premium project delivery. Known for exceptional customer service, our client is growing rapidly and now has multiple entry-level Project Coordinator roles available in their Hillsdale office.Your New RoleAs the Project Coordinator, be at the centre of coordinating vital social housing projects, supported by a Contract Manager who’s approachable and supportive. This is a fast-pYour New CompanyJoin a leader in the construction industry with over 21 years of premium project delivery. Known for exceptional customer service, our client is growing rapidly and now has multiple entry-level Project Coordinator roles available in their Hillsdale office.Your New RoleAs the Project Coordinator, be at the centre of coordinating vital social housing projects, supported by a Contract Manager who’s approachable and supportive. This is a fast-p
- Insurance - Inbound Customer Service RetentionLocated in Sydney CBD - close to public transport, shopping and cafesFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians! Start date: January 2025About the company:Our client is a not-for-profit health fund that provides a range of health insurance policies to its members. Being a proud, member owned organisation, they areInsurance - Inbound Customer Service RetentionLocated in Sydney CBD - close to public transport, shopping and cafesFull time permanent opportunities with hybrid flexibilityBegin a career in a stable industry where you are making a difference to Australians! Start date: January 2025About the company:Our client is a not-for-profit health fund that provides a range of health insurance policies to its members. Being a proud, member owned organisation, they are
- Your New Company:Our client is an Australian-owned company renowned for its innovative design and manufacturing of earthmoving and construction equipment. With a strong commitment to quality, reliability, and innovation, they provide a wide range of solutions tailored to meet the needs of industries across Australia and beyond. Their products are trusted for performance, durability, and efficiency, helping customers tackle tough jobs with confidence.They aYour New Company:Our client is an Australian-owned company renowned for its innovative design and manufacturing of earthmoving and construction equipment. With a strong commitment to quality, reliability, and innovation, they provide a wide range of solutions tailored to meet the needs of industries across Australia and beyond. Their products are trusted for performance, durability, and efficiency, helping customers tackle tough jobs with confidence.They a
- Claims Consultants - General Insurance6-Month Contract Starting in January - North BrisbanePay: $35.86 per hour + Super - Multiple Opportunities AvailableAbout the Role:We are currently sourcing and shortlisting candidates for full-time Claims Consultant roles with one of Australia’s largest insurance providers. In this role, you will manage incoming claims, serve as the first point of contact for members and policyholders, and ensure the smooth and efficiClaims Consultants - General Insurance6-Month Contract Starting in January - North BrisbanePay: $35.86 per hour + Super - Multiple Opportunities AvailableAbout the Role:We are currently sourcing and shortlisting candidates for full-time Claims Consultant roles with one of Australia’s largest insurance providers. In this role, you will manage incoming claims, serve as the first point of contact for members and policyholders, and ensure the smooth and effici
- Exciting career opportunity to join a successful Australian owned and operated business that produces high quality products that are distributed across the globe.Full training provided and work life balance - no weekend work or late nights!You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.This role will require a positive and eExciting career opportunity to join a successful Australian owned and operated business that produces high quality products that are distributed across the globe.Full training provided and work life balance - no weekend work or late nights!You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments.This role will require a positive and e
- Are you passionate about customer service and the aviation industry and want to work within a great team environment with an employer like no other? We have some exciting opportunities to join the Adelaide Airport in their Landside Operations team on a permanent part time basis.In these roles you will work within the Landside Operations team- a truly rewarding role for those who love to work in a team environment with a variety of tasks, outdoors. A high lAre you passionate about customer service and the aviation industry and want to work within a great team environment with an employer like no other? We have some exciting opportunities to join the Adelaide Airport in their Landside Operations team on a permanent part time basis.In these roles you will work within the Landside Operations team- a truly rewarding role for those who love to work in a team environment with a variety of tasks, outdoors. A high l
- Your New CompanyThis is an amazing opportunity for an experienced telesales representative. Work with an international industry leader within the hygiene sectors due to continued growth.Your New RoleThe role is based in the office in Wangara taking inbound/outbound calls to existing customers selling subscriptions to their current data base - no cold calling!Your Responsibilities:Provide courteous service and ensure timely response to all customer inquirieYour New CompanyThis is an amazing opportunity for an experienced telesales representative. Work with an international industry leader within the hygiene sectors due to continued growth.Your New RoleThe role is based in the office in Wangara taking inbound/outbound calls to existing customers selling subscriptions to their current data base - no cold calling!Your Responsibilities:Provide courteous service and ensure timely response to all customer inquirie
- Randstad is seeking candidates who are passionate about providing customers with exceptional customer service! We are partnering with a reputable client for an exciting, well-sought after opportunity. About the role:Face to face customer servicePermanent PART TIMEMonday to Sunday roster with various shifts Adhering to compliance and regulation requirementsOutstanding team cultureAbout you: MUST be available to work all shifts Exceptional communication skilRandstad is seeking candidates who are passionate about providing customers with exceptional customer service! We are partnering with a reputable client for an exciting, well-sought after opportunity. About the role:Face to face customer servicePermanent PART TIMEMonday to Sunday roster with various shifts Adhering to compliance and regulation requirementsOutstanding team cultureAbout you: MUST be available to work all shifts Exceptional communication skil
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do I need to have a resume to apply to jobs?
Yes. To apply to jobs on randstad.com.au, you'll need to have a resume. We accept a variety of file formats including word documents and PDFs. You can also upload your resume from a third party site like Dropbox or Google Drive or you can apply with your existing Seek or LinkedIN account to speed up the process. If you need help creating your resume, we recommend reading our career advice blog for resume writing advice.
how do I apply to jobs I'm interested in?
The best way to apply for jobs on Randstad is to create an account. When signed in, simply click the apply now button on any job you're interested in. Some job postings may also have contact information for the recruiters involved, if you prefer to call directly.
I applied for a job and never heard back. What now?
Due to the large volume of applications Randstad receives, it is not always possible to inform candidates when they were not selected for an interview. Rest assured that if you were chosen to be interviewed, a Randstad consultant will be in touch with you shortly. If there is a particular type of role you are interested in, we recommend you book a consultation with a recruiter, so they can help you find jobs that interest you and match your skills and qualifications.
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Absolutely! We highly recommend you sign up for job alerts to hear about jobs that interest you before anyone else does. You can customize what types of jobs are sent to you and how often you receive them.
can you help with my resume?
Absolutely. Though we can't write your resume for you, we can help you fine-tune it. First and foremost we recommend reading the numerous resources available to you on our career advice blog. There's lots of helpful advice on resume writing, for your job interview and useful tips for your career. If you feel you need more help, you can book an appointment with a Randstad consultant to discuss your resume and what types of jobs you're looking to find.
do you have any advice for job seekers?
Helping job seekers with their resumes, interview skills and other elements of their job hunt is a key part of what we do. We highly recommend you check out our career advice center for ongoing advice. You can also reach out to a Randstad consultant for one on one advice.