- Your New Company: Unlock your potential and join the dynamic world of retail. This multinational department store powerhouse thrives on delivering unbeatable value to their customers by offering brand-name and designer merchandise at reasonable prices. Your New Role:In your role as the Customer Service Representative, you will report to a supportive Manager and collaborate with a friendly and diverse team, with a primary focus on product and store educatioYour New Company: Unlock your potential and join the dynamic world of retail. This multinational department store powerhouse thrives on delivering unbeatable value to their customers by offering brand-name and designer merchandise at reasonable prices. Your New Role:In your role as the Customer Service Representative, you will report to a supportive Manager and collaborate with a friendly and diverse team, with a primary focus on product and store educatio
- Key accountabilities• Respond to multifaceted enquiries from customers on a wide range of matters and provide timely,accurate, and consistent advice and information on services via a range of interaction channels, as perorganisational processes and standards to ensure optimal service delivery and put the customer at thecentre• Update and maintain records and databases, complying with service delivery systems and processes,to ensure that all information isKey accountabilities• Respond to multifaceted enquiries from customers on a wide range of matters and provide timely,accurate, and consistent advice and information on services via a range of interaction channels, as perorganisational processes and standards to ensure optimal service delivery and put the customer at thecentre• Update and maintain records and databases, complying with service delivery systems and processes,to ensure that all information is
