property claims officers.

Now is your chance to make a real difference! Join one of Queensland’s leading insurers and help support communities affected by storm season. Whether you’re an experienced claims professional or have a strong customer service background, your skills can help get Queenslanders back on their feet.

Why You’ll Love This Role:

✅ Competitive pay + weekend penalty rates – Earn while making an impact
✅ 3-Month contract with potential for extension or permanent roles
✅ Full training provided – no prior insurance experience required!
✅ Career growth with a reputable organisation
✅ Hybrid work available (once training is completed)
✅ Rotating roster: Monday – Saturday, 7am – 7pm

What We’re Looking For:

🔹 Passionate customer service professionals – Call Centre, Retail, or Hospitality backgrounds encouraged!
🔹 Attention to detail – Accurately process and manage claims.
🔹 Strong communication & Problem-solving skills – Confidently support customers in difficult situations.
🔹 Tech-savvy – Comfortable navigating multiple systems and dual screens.
🔹 Previous claims or Insurance experience? A bonus but not essential!

Your Role:

🏠 Assist Queenslanders in their time of need – Manage property claims from lodgement to resolution.
📞 Handle high-volume inbound calls – Provide reassurance and guidance to policyholders.
📜 Ensure accuracy & compliance – Follow policies and regulations.
🔍 Investigate & process claims – Liaise with assessors, builders, and stakeholders.

🚨 APPLY NOW – Immediate interviews & background checks underway! 🚨
Start this Monday – Don’t miss this opportunity to make a difference!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.