Our client is a large well known organisation with offices across Australia.
They are currently seeking a M365 Engineer to join a high performing team.
Job Description
As an M365 Infrastructure Operations Specialist, you will be responsible for performing the end-to-end operations and support to the business for Microsoft 365 cloud and on prem services. You will be responsible for the management of cloud-based services and some on premise services.
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Roles and Responsibilities:
Service Administration:
- Manage user access, licenses, and permissions within the M365 service portfolio.
- Monitor service health, performance, and usage metrics.
- Coordinate with IT teams for infrastructure maintenance and upgrades.
- Infrastructure updates, patching for on prem services and administration of cloud services
Business Support and Training:
- Ensure end-user support, troubleshooting, and training on service features and best practices is in place for the user population.
- Create and maintain documentation, FAQs, and self-help resources.
- Foster a community of service enthusiasts within the organization
To be successful in the role you will need:
- At least five years of technical experience in the IT industry
- L3 Operational end user and infrastructure support and troubleshooting services for M365 services
- Solid knowledge of the Microsoft Cloud ecosystem (Microsoft 365)
- Demonstrated high level experience in M365 services administration is essential.
- Proven experience in managing M365 services and associated tools.
- Experience with monitoring and optimization of M365 services.
- Knowledge of Microsoft collaboration tools and DevOps practices
- Microsoft certification (e.g. Microsoft Certified: Data Analyst Associate) preferred.
- Excellent communication and training skills.
In return my client is offering:
- An attractive salary + bonus + benefits
- Modern CBD offices
- Fleible working (currently 2 days a week in the office)
Please apply now using the appropriate link.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
