lending officer.

We are looking for a motivated individual with a DLA qualification and a loan portfolio of $500k to $1 million, who is passionate about making a positive impact and providing exceptional service. This role is based at our Mulgrave branch in Melbourne.

This is an initial 2-month contract until May, with high potential for permanency. The position offers an hourly rate of $35-$37 plus superannuation.

Key Responsibilities:

• Conduct interviews with customers to address loan inquiries and demonstrate a strong understanding of lending criteria.
• Assess eligibility, character, affordability, security, and other key factors in consumer credit assessments.
• Process loan applications using the appropriate Loan Origination System.
• Issue approval letters and compliance-related documentation to customers.
• Prepare loan contracts and ensure the establishment and maintenance of proper security.
• Ensure all lending conditions are met, ensuring loan documentation is complete, and facilitating funding according to settlement instructions.
• Identify potential business development opportunities throughout the lending process.
• Perform loan administration tasks as directed by the Loans Manager.
• Comply with relevant regulatory codes, policies, and legislation.
• Prepare and manage discharge requests (inward and outward) for settlement.
• Process loan variations and collaborate with the team to meet customers’ needs.
• Manage progress payment requests for construction lending.
• Maintain regular communication with customers throughout the application process and provide general office support as needed.
• Handle collections activities for the organization.
• Ensure compliance with regulations and policies in all documentation from application through to settlement.
• Collaborate with third-party solicitors to coordinate and complete purchase and refinance settlements.
• Prepare lending data for inclusion in monthly and annual reports.
• Complete post-settlement tasks as needed.
• Work with the Loans Manager to discuss and resolve customer scenarios to achieve the best outcomes.
• Ensure adherence to compliance requirements under Financial Services Reform (FSR) legislation.
• Perform additional duties as required to meet job requirements.

Your Key Attributes:

• Holds a DLA qualification with a loan portfolio of $500k to $1 million, and a minimum of 3-5 years of experience in a credit/lending environment.
• Previous experience in a Lending or Credit Assessor role is requried
• Exceptional verbal and written communication skills.
• Strong ability to prioritize tasks and meet service level expectations.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Meets organizational competency standards outlined by Financial Services legislation (minimum Tier 2).
• Ability to work efficiently under pressure and meet deadlines.
• High attention to detail and flexibility to adapt to change.
• In-depth understanding of privacy legislation and related acts pertaining to lending products.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.