implementation lead.

Implementation Lead – Retail Store Projects
Location: Melbourne (Hybrid - 2 days onsite)
Contract Type: 6-month contract
Start Date: ASAP

Overview:
We’re supporting a large national retail program focused on uplifting store technology across a broad network. This includes full-scale implementation of new POS systems, network infrastructure, cabling, and in-store readiness activities.

We’re looking for a capable Implementation Lead to manage technical store deployments from planning through to go-live, ensuring each site is ready and operational on schedule.

Key Responsibilities:

• Lead store-level rollout of POS, network infrastructure, cabling, and other in-store technologies

• Manage vendor coordination, including Telstra and other third parties, to ensure timely delivery

• Create and manage detailed store sequencing and scheduling plans

• Conduct technical readiness checks to ensure each site is deployment-ready

• Work closely with store operations, field teams, and tech leads to align on timelines and requirements

• Attend store sites when required to support implementation and issue resolution

• Oversee successful handover into business-as-usual (BAU) operations

What You Bring:

• Proven experience managing store-level implementations across a retail network

• Strong understanding of in-store technology including POS, networking, and cabling

• Confident working with telcos, hardware vendors, and external tech partners

• Exceptional planning and scheduling skills with high attention to detail

• Comfortable working both onsite and remotely, with occasional travel to stores

• Retail background is essential – you’ve delivered in-store readiness before

Why Join:

• Broad exposure to multiple high-impact projects in a transformation environment

• Supportive, collaborative culture with hybrid flexibility

• Competitive daily rate