guidance officers (multiple roles).

• Develop Agency Content & Guidance Material
• Policy, writing, projects!
• 12 month Contract, $55-$60/hr
• Newcastle based (Hybrid working model)

As a key member of the Service Guidance and Practice Branch, you will be responsible for developing, writing and presenting Agency content including policy, procedures, standards, factsheets, guides and other documentation outlining the range of services for participants and external stakeholders.

Critical to your success in this role will be your exceptional communication and written skills and proven experience working with policy and legislation and a good understanding of government protocols.

Key Responsibilities:

• Developing and updating a range of guidance material and an ability to translate complex information into clear, easy to understand resources while reflecting the Agency's policy positions
• Develop and monitor project plans and priorities with internal and external stakeholders, while providing advice, procedural guidance and technical expertise in specific areas
• Collaborate with internal and external team and stakeholders to achieve program and business outcomes
• Update and maintain all documentation while working with process and records management requirements for CRM and project management tools
• Managing multiple priorities while maintaining high work standards, governance protocols and accuracy, meeting defined timeframes and performing other duties as requested

Ideally you will possess:

• Exceptional writing and editing skills and an ability to confidently research, review and interpret systems, procedures, legislation and policy
• An ability to manage multiple priorities while maintaining high work standards, governance protocols and accuracy, while meeting defined timelines.
• Previous experience working with CRM, Confluence, JIRA and/or other project management platforms

How to Apply:

Please select "Apply Now" above. Applications close 5pm 20.01.2025

For a confidential discussion and to find out more about this opportunity, please call Elyse Connor on (02) 4032 7357
Note: All successful candidates will be required to consent to a National Criminal History Check

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.