job details

Our federal government client is seeking an experienced, Enterprise Service Management (ESM) Solution Architect who will be responsible for designing, implementing, and maintaining the ESM solutions that align with the organization's strategic objectives.

The specialist will work in an agile way within a small multidisciplinary team under the Scaled Agile Framework (SAFe) or equivalent. ...

As a Enterprise Service Management (ESM) Solution Architect, you will be required to:

Lead the design and architecture of ESM solutions, ensuring they are scalable, reliable, and aligned with business requirements.

Oversee the implementation of ESM solutions, including configuration, customization, and integration with other systems.

Work closely with business units, IT teams, and external vendors to gather requirements,provide technical guidance and ensure successful delivery of ESM projects.

The successful candidate must have:

Minimum of 2 years of experience in enterprise service management or a related field.
Demonstrated experience in designing, managing ESM projects. Including planning, execution, and monitoring.
Strong knowledge of enterprise service management platforms (e.g. BMC Remedy, Atlassian Jira Service Management, ServiceNow, Cherwell and/or similar) and related technologies.
Ability to analyze complex business requirements and translate them into effective technical solutions.
Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.

To be considered please send in your application to Zahid and you can call on 0433131894 to discuss further.

Randstad Digital actively encourages applications from Aboriginal and Torres Strait Islander people

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Lead the design and architecture of ESM solutions, ensuring they are scalable, reliable, and aligned with business requirements.

Oversee the implementation of ESM solutions, including configuration, customization, and integration with other systems.

Work closely with business units, IT teams, and external vendors to gather requirements,provide technical guidance and ensure successful delivery of ESM projects.

The successful candidate must have:
...

Minimum of 2 years of experience in enterprise service management or a related field.
Demonstrated experience in designing, managing ESM projects. Including planning, execution, and monitoring.
Strong knowledge of enterprise service management platforms (e.g. BMC Remedy, Atlassian Jira Service Management, ServiceNow, Cherwell and/or similar) and related technologies.
Ability to analyze complex business requirements and translate them into effective technical solutions.
Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

experience
5 years
skills
Enterprise Service Management (ESM)
qualifications
- and
- aligned with business requirements.
- Lead the design and architecture of ESM solutions
- ensuring they are scalable
- reliable
education
Bachelor Degree

summary

canberra, australian capital territory
contract
full-time

specialism
it & ict
sub specialism
architecture
reference number
90M0657065_2128422145080277391

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zahid alam

zahid.alam@randstaddigital.com.au

enterprise service management technical specialist
- canberra, australian capital territory
- contract
Our federal government client is seeking an experienced Enterprise Service Management Technical Specialist to be responsible for the design, implementation, and maintenance of Enterprise Service Management (ESM) solutions.As a ESM Technical Specialist, you will be required to:Develop and implement ESM solutions that align with business requirements and industry best practices, including integrating various enterprise systems and tools.Perform regular syste
posted 22 november 2024
Our federal government client is seeking an experienced Enterprise Service Management Technical Specialist to be responsible for the design, implementation, and maintenance of Enterprise Service Management (ESM) solutions.As a ESM Technical Specialist, you will be required to:Develop and implement ESM solutions that align with business requirements and industry best practices, including integrating various enterprise systems and tools.Perform regular syste
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enterprise service management solutions architect.

job details

experience

skills

qualifications

education

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview and negotiation.

start your new job.

get in touch

zahid alam

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