About Our Client
Our client is a federal agency dedicated to enhancing the lives of Australians through a world-leading support scheme. As part of its ongoing commitment to service improvement and scheme reform, the agency is seeking experienced communications professionals to drive strategic messaging and stakeholder engagement. These roles offer the opportunity to contribute to meaningful reform while ensuring clear, accessible, and impactful communication for a diverse range of audiences.
About The Role
We are seeking both a Senior Strategic Communications Officer (APS6) and an Assistant Director, Strategic Communications (EL1) to play a key role in delivering communications that support major scheme reforms. These positions require professionals who can craft compelling messaging, engage effectively with internal and external stakeholders, and drive communication strategies that align with broader policy and operational objectives.
The Senior Strategic Communications Officer will contribute to content development, messaging, and communication planning, while the Assistant Director will take a leadership role in driving strategy, stakeholder engagement, and risk management.
Key Responsibilities
For both roles, key responsibilities include:
Developing and executing strategic communication plans to support scheme reform initiatives.
Crafting clear, accessible, and inclusive messaging in line with branding and style guidelines.
Engaging with internal and external stakeholders to facilitate smooth communication and collaboration.
Managing reputational risks by scanning the government and social landscape and proactively addressing potential issues.
Evaluating the impact of communications, identifying key learnings, and refining future strategies.
The Assistant Director, Strategic Communications will additionally:
Lead and mentor a team to drive high-quality communications outcomes.
Provide strategic oversight and advice on complex communication challenges.
Manage high-level stakeholder relationships and navigate sensitive or high-risk issues.
Soft Skills
Strong leadership and stakeholder engagement skills, with the ability to build trust and influence decision-making.
Exceptional writing and editing skills, with a focus on clarity, accessibility, and audience needs.
High attention to detail and strong organisational capabilities.
Ability to work in a fast-paced environment, balancing multiple priorities.
Strategic thinking with a proactive approach to problem-solving and risk mitigation.
Desirables
Experience working within government or the public sector.
Knowledge of the National Disability Insurance Scheme (NDIS) and its impact on participants and providers.
Experience in issues management, particularly in a policy or program reform context.
Background in marketing, public relations, or policy communication.
This is an exciting opportunity for skilled communicators who are passionate about public service and committed to delivering impactful messaging for a high-profile national initiative. If you are ready to contribute to meaningful reform and make a difference, we encourage you to apply.
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