el1 assistant director, guidance.

About the Organisation

Join a Federal Government organisation committed to placing stakeholders at the heart of their work. Our values reflect a passion and dedication to building a positive, stakeholder-centred culture.

About the Opportunity

EL1 Assistant Director, Guidance, contract role with ASAP start and end date of 31/01/2025, possibility of renewal. This full-time position offers a flexible, hybrid work environment, ensuring a great work-life balance. The role is based in either Richmond or Richmond and some in-office time is required. Only Australian Citizens are eligible to apply.

About the Role

The EL1 Assistant Director is accountable under broad direction to undertake very complex work that delivers quality outcomes across the Service Guidance and Practice functions of the agency.

The position requires the ability to resolve issues and risks across a broad range of activities of substantial depth and significant detail. The roles requires providing support to the team leadership of their work area in the planning and coordination of the team. The position is responsible for actively managing key internal and external stakeholder relationships.

About the Team

The Service Guidance and Practice Branch is responsible for presenting Agency policy, improvements and system enhancements in clear operational guidelines to support the Agency's front line (National Delivery). This guidance enables front line staff to make consistent decisions and participants to have choice and control over their lives.

The branch also develops content for participants and external stakeholders to support Our Guidelines, including letters, forms, factsheets and guides to what the Agency does and does not fund.

Key Responsibilities

• Stakeholder Collaboration: Build and maintain relationships with key stakeholders to develop collaborative guidance supporting service delivery.
• Strategic and Technical Advice: Provide expert advice on participant pathways, specific cohorts, and technical processes within SAP CRM and PACE systems.
• Business Improvement Support: Drive improvements in access and planning processes through strategic guidance to internal and external stakeholders.
• Issue Reporting and Awareness: Highlight critical issues to senior management through regular reporting and updates.
• Team Leadership: Lead a small team responsible for delivering Agency guidelines, letters, and knowledge articles.
• Executive Support: Manage competing priorities and advise the Agency’s executive team on capacity, workload, and progress against deliverables.

Requirements

• Australian Citizenship
• A positive contemporary attitude to people with disability along with a high level of understanding and knowledge of disability and its impact on individuals
• Clear Communication and Resource Development
• Stakeholder Engagement and Problem-Solving
• Work Planning and Adaptability
• Independence and Ethical Conduct

Interested? What Next?

Apply at the link below with a cover letter and current CV.

Note: Applications close on 18th January 2025. Only successful applicants will be contacted.

Apply now and make a meaningful impact in a stakeholder-focused Federal Government organisation!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.