Are you a seasoned Account Manager/ Account Director ready to take the lead on key client relationships and empower a growing Client Service Team? If you're eager to shape strategies, drive success, and mentor rising talent, this role could be your next big career move.
This position is with a full-service digital marketing agency offering a wide range of services, including social media management, SEO, email marketing, website development, and creative solutions. This role is hybrid and office is located in Gosford NSW.
Why Join?
This role is ideal for candidates with at least 5+ years of experience in digital marketing, account management, or business development.
Reporting Structure
This role reports to: Client Team Lead
Top 3 Highlights of the Role:
- Manage and grow a dedicated portfolio of clients.
- Mentor and collaborate with Account Managers and Digital Coordinators.
- Be part of a supportive team with ongoing training and career development opportunities.
What You’ll Do:
... - Build and maintain client relationships: Act as the primary contact, ensuring exceptional service and satisfaction.
- Drive strategy and growth: Develop and implement campaigns across SEO, paid media, social media, web development, and content marketing.
- Collaborate across teams: Work closely with creative, technical, and analytical teams to deliver innovative campaigns.
- Identify opportunities: Grow existing accounts and contribute to new business pitches.
- Mentor and lead: Support junior team members, fostering their growth and expertise.
- Oversee budgets: Manage resources effectively to achieve client and agency goals.
What We’re Looking For:
- Experience: 5+ years in account management or client services, preferably in a digital marketing agency.
- Strategic mindset: Skilled in designing and executing integrated campaigns aligned with business objectives.
- Leadership: Strong interpersonal skills with experience managing and mentoring a team.
- Organisational excellence: Proven ability to juggle multiple projects with keen attention to detail.
- Communication skills: Adept at conveying complex ideas to clients and internal teams.
What We Offer:
- Flexible working hours to support a great work-life balance.
- Hybrid model: 3 days in the office, 2 days WFH.
- Paid day off for your birthday.
- Regular social events to foster connection.
- A detailed career development plan to ensure your growth.
- Welcoming, close-knit team culture.
If this sounds like your ideal next step please click apply now or email me on emma.russell@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
